Office of the Chief Administrative Officer (CAO)
The Chief Administrative Office provides corporate leadership in the overall management of the Township’s Senior Leadership Team (SLT) and two divisions. In this role, the Chief Administrative Officer reviews and approves all recommendations made to Council and Committees of Council, and manages corporate strategic planning. The Chief Administrative Officer acts as a department head to the ServiceKING and Information Technology divisions.
The Chief Administrative Officer (CAO) is responsible for ensuring Council directives are coordinated between departments and relevant agencies, while ensuring operations within the organization are conducted within the framework of the values and goals of the Corporation of the Township of King. The CAO works closely with members of Council, staff and the community to advance council’s priorities, deliver public services and, oversee the business obligations of the Township of King. The CAO is committed to maintaining strong working relationships with all members of the community and other municipalities, in addition to various levels of government.
The current CAO of the Township of King is Daniel Kostopoulos.
About the Chief Administrative Officer
Daniel Kostopoulos is a professional engineer with more than 28 years of experience in the municipal sector, with much of his career spent with York Region serving in both transportation and environmental services. Daniel served as the city manager with the City of Vaughan, directly preceding his on-boarding with the Township of King.
|Telephone:||(905) 833-5321 Ext. 4015|
|Address:||2585 King Road; King City, ON; L7B 1A1|
The Administration Department is comprised of three divisions including:
- Office of the CAO (above)
- Information Technology
The information technology (IT) department plays a leadership role in the effective use of information and technology across all Township Departments. In addition to being involved on corporate and departmental projects requiring new software or technological integration/advice, the division manages hardware and software, provides a source of guidance for technological related issues, maintains information security and availability, provide corporate GIS mapping and spatial data management and ensures business continuity by troubleshooting IT related issues.
ServiceKING is a centralized customer service division providing internal and external services for business, residents, customers and the general public. This division provides front line service, accepting and processing various payments, processing registrations and responding to inquires and service requests at a level that exceeds customer service expectations. ServiceKING continuously seeks to enhance the customer experience at all levels, foster a culture that responds efficiently and effectively to the needs of citizens, staff and Council, maintain easily retrievable and high quality information for reference when responding to citizens and, create technological solutions to monitor, track and analyze interactions while monitoring satisfaction levels.
The Community Services Department is responsible for the provision of service delivery through (4) divisions including:
- Facility Services
- Parks and Forestry
- Recreation and Cultural Services
- Environmental Stewardship & Climate Change
- Community Engagement
Community Services (and its associated divisions) is a High Five accredited department!
Responsible for the capital development and operation of municipal facilities. Staff strives to provide the best possible facilities for our residents, community organizations, lessees and municipal staff. This includes the provision of arena and recreational facility operation and maintenance, contract administration and supervision, general facility maintenance, delivery of large capital projects for over 30 municipal facilities Township wide.
Parks and Forestry
Directly responsible for the maintenance and operation of over 1000 acres of parkland, trails, heritage cemeteries, the municipal forestry program and open space within the municipality as well as capital development of new parks and associated amenities. The standard duties of our parks operators include grass cutting, sports field maintenance and preparation, streetscaping elements and floral maintenance, special event set-up/takedown and deliveries, administration and delivery of crossing guard services, waste collection for parks, streetscaping and open space areas, trail, playground and splashpad inspections and maintenance and winter snow plowing for municipal facilities and parking lots.
Recreation and Culture
Responsible for the planning and implementation of all department based recreation and cultural experiences. These services are delivered through a variety of mediums including programs, fitness, camps, aquatics, workshops, exhibits, outdoor education, inclusion services and the operation of the King Heritage & Cultural Centre. Additionally, in conjunction with other divisions, the Recreation and Culture division are actively facilitating volunteer recruitment and engagement.
Environmental Stewardship & Climate Change
Staffs work with various community groups, partners, conservation agencies and residents to act as stewards of the natural environment in King Township. This includes the development, promotion and implementation of sustainability initiatives educational and recreation programming opportunities, environmentally based events and special projects. This division acts as the corporate lead in identifying environmental challenges and opportunities, the reduction of GHG at a corporate and community level and the development of applicable management/action plans.
The Community Engagement division of the department is the main liaison between residents, community organizations and the department. It is the responsibility of this section to facilitate parks and facility bookings, special events delivery and community event requests, facilitate community consultation and liaise with various boards and committees. This division is the departmental lead in policy and grant development. They are also responsible for managing internal processes and outfacing registration software.
The Fleet division provides professional fleet management services to the Township in a fiscally and environmentally responsive manner. Services within this division include preventative maintenance for vehicles and equipment to support operations and comply with legislative requirements; provide safety training and testing/certification for employees who are required to operate Township fleet; oversee the Township's fuel management operations including safety and compliance, training and management of the Works Yard Fueling Station and; providing leadership in Township-wide fleet management such as GPS management, disciplinary measures for fleet misuse/misconduct, procurement, replacement and fleet greening.
The Director of Community Services is Chris Fasciano
Telephone: (905) 833-5321 Ext. 6550 Email: firstname.lastname@example.org
The Corporate Services Department is responsible for the provision of service delivery through (4) divisions including:
The Clerks Division is responsible for coordinating and supporting various statutory responsibilities provided by the Municipal Act and many other pieces of provincial legislation. Key responsibilities of the Clerks Division include preparing and circulating material for all Council, Committee and Public Planning Meetings, in addition to providing records and information management services for the corporation and to the public. The Clerk's division also manages notice provisions related to public meetings and in response to other legislative requirements, and maintains and ensures the communication of corporate business and information to staff, Council and public inquiries. The division is responsible for administering a variety of licenses and permits and overseeing the corporation’s accountability and transparency framework.
The Communications Division develops, delivers and co-ordinates a full range of communications strategies and services to all departments in order to present information effectively to the Township’s internal and external stakeholders. Key responsibilities of the Communications Division including leading and assisting with the development of targeted and strategic corporate communications plans and programs, leading and supporting corporate community engagement (i.e. SpeaKING) and for the issuance of news releases, key messages and the development of specialized internal and external corporate communications materials. The division is also responsible for administering the Township’s social media strategy, media relations strategy, community engagement plan and branding/identity strategy.
Human Resources is committed to attracting, encouraging and retaining a highly qualified workforce to support the Township’s strategic priority of being an “Employer of Choice”. This commitment is realized through legislative compliance, administrative collaboration and consultation in the design and implementation of policies, procedures, services and programs that facilitate the best contributions of all employees of the Township. Human Resources strives to support the Township and its employees in partnership with departments and collective bargaining representatives by providing or facilitating leadership in the development, implementation and administration of sound human resource policies, procedures and programs to attract, develop, motivate and retain the best possible employees. Key responsibilities of the HR Division include: labour relations and collective bargaining, human rights and employment standards, occupational health and safety – WSIB, recruitment, selection and retention. In addition, this division is responsible for payroll and disability management, professional development/performance programs, corporate leadership, workplace wellness and compensation management.
The Legal Division is a new division established as a result of the corporate restructuring in 2020 with the intent to formally operationalize it in 2021.
The Director of Corporate Services/Township Clerk is Kathryn Moyle
Telephone: (905) 833-5321 Ext. 4018 Email: email@example.com
The Finance Department is responsible for the provision of service delivery through (3) divisions including:
Financial Planning and Reporting
Responsible for the coordination and preparation of operating and capital budgets, accounts payable and receivable, banking, investments and audit arrangements and the preparation of internal and statutory financial reporting requirements. In addition, this branch is also responsible for ensuring that the corporation is managing its fiduciary duty in compliance with generally accepted accounting principles/standards.
Revenue and Taxation
Responsible for billing, collection and account administration relating to property tax and water & wastewater accounts, insurance claims administration and risk management. This division also oversees the Development Charge Study and tracking of all credits and collections from developers.
Responsible for managing the corporate procurement function by ensuring that the procurement process continues to be transparent, fair, accountable, as well as in compliance with the Township’s Procurement By-law. To assist all corporate departments in acquiring goods and services that are required to deliver their respective services and programs.
The Director of Finance (and Township Treasurer) is Peggy Tollett
Telephone: (905) 833-5321 Ext. 4010 Email: firstname.lastname@example.org
The Growth Management Department is responsible for the provision of service delivery through (4) divisions including:
The Building Division administers and enforces all aspects of the Ontario Building Code (OBC). The OBC is primarily a set of minimum requirements and standards respecting the safety of buildings with reference to the public’s health, fire protection, minimum safe occupancy standards and structural adequacy. Enforcement of the OBC also includes plumbing, HVAC, energy efficiency, private sewers and sewage systems. Administration consists of the processing of building permits applications within legislated time frames, review for compliance with the OBC, and the completion of mandatory inspections.
The By-law Enforcement division ensures compliance with the Township's regulatory by-laws through communication, education and enforcement. Key responsibilities include responding to general inquiries and complaints, investigation of complaints, conflict resolution and/or compliance, support to Township staff and issuance of written correspondence in an effort to gain compliance, and in some cases, legal documents (summons, information and parking infractions. Services include administration of permits, first attendance, parking exemptions, administration of various by-law provisions/standards and issuing of orders and court attendance. Overall, the By-law division aims to ensure corporate compliance related to governance, accountability and transparency; maintain and establish trust of all communications from the corporation to the public; monitor, assess and advise of legislative changes, updates or operational impacts and; provide effective, accurate and timely responses to the public, and reporting to Committee and Council (and providing recommendations).
Economic Development promotes environmentally sustainable economic development, encourages business expansion of existing businesses, identifies business development and tourism opportunities within the Township, establishes and maintains contact with local businesses and other levels of government to act as a liaison and policy advisors to Township Council and staff on matters affecting economic development. Major responsibilities include input into strategic planning, development and implementation of the Economic Development Strategy and Action Plan, communicate and coordinate projects relating to retention, expansion and attraction of sustainable growth to the Township of King.
Planning is an APWA accredited division!
The Planning division has a general mandate to assist and advise the public, stakeholders, governmental agencies and Council on matters relating to land use planning and policies. The Planning Division consist of two distinct branches: Development and Policy. Overall the Division is responsible for such things as: the review and provision of professional advice to Council on all planning applications, the development of policy and zoning provisions for the Township, implementing the policy direction provided by the Ontario Government's Provincial Policy Statement, Oak Ridges Moraine Conservation Plan, Greenbelt Plan, Growth Plan, and York Region Official Plan, to influence development in the Township, and administration of the Committee of Adjustment, Sustainability Committee and Heritage Advisory Committee.
The Director of Growth Management Services is Stephen Naylor
Telephone: (905) 833-5321 Ext. 4060 Email: email@example.com
The Public Works Department is responsible for the provision of service delivery through (5) divisions including:
- Engineering and Capital Works
- Development Engineering
- Operations (Transportation)
- Operations (Environmental)
- Asset Management
Public Works (and its associated divisions) is an APWA accredited department!
Engineering and Capital Works
The Capital Engineering Division provides the planning, design, approval and execution of Township initiated capital projects related to municipal infrastructure, in addition to intake, review and issuance of Municipal Consent and Road Occupancy permit applications. The division also completes intake and dispatch for Utility Locate requests, and is responsible for the management of Township service contracts including the annual Mosquito Control Program, streetlight maintenance, inter-municipal road maintenance agreements. The division also looks after all Traffic Calming planning and annual installations in addition to processing resident petitions.
The Development Engineering Division undertakes engineering review and approval of infrastructure provided through planning approvals/applications, completes the preparation and administration of Subdivision Agreements (and construction phase of Site Plan Agreements). The division deals with intake, review and issuance of Site Alteration, Pool and Entrance Permits, and the development of all Transportation and Water Wastewater Master Plans
The Transportation Division maintains the Township’s roads, bridges, culverts, sidewalks, roadway ditches, street lighting and road sign, completes Summer Road Maintenance including annual street sweeping, sidewalk trimming and sidewalk inspections road asphalt patching, sidewalk repairs. It also responsible for Winter Road Maintenance including plowing, sanding and salting of Township road, in addition to ditch & culvert cleaning and thawing, and gravel road maintenance.
The Environmental Operations Division provides maintenance of the Township’s water distribution and wastewater collection system, completes the installation of water meters and/or certification of inspections of water meters for new and existing communities. The division oversees and completes ongoing maintenance of the Drinking Water Quality Management System and Municipal Drinking Water Licenses renewals. The division attends to service requests in a timely manner to ensure public needs are met while protecting public safety and water quality and undertakes the Township's waste management planning and coordination with N6 partners.
The Asset Management Division maintains tangible capital asset inventory for all municipal infrastructure and inventory of accurate assessments and records asset conditions and life cycle status. Further, it provides engineering analysis and undertakes studies related to lifecycle needs for new and existing infrastructure
The Director of Public Works position is currently vacant.
Mandy Paglia (Manager of Engineering and Capital Works) or Carolyn Ali (Manager of Development Services) may be contacted in the interim period if required.
(905) 833-5321 Ext. 1029 (Mandy Pagia) or 4053 (Carolyn Ali)
Email: firstname.lastname@example.org OR email@example.com
The Fire and Emergency Services Department is responsible for the provision of (3) divisions operating out of the King City, Nobleton and Schomberg Fire Halls including:
- Emergency Management
- Fire Prevention and Public Education
- Fire Suppression
The ultimate purpose of Emergency Management is to save lives, preserve the environment and protect property and the economy. The goal of a Municipal Emergency Management Program is to improve community public safety by raising the understanding of risks while fostering a proactive preparedness culture. In order to protect the residents, businesses, infrastructure and environmentally sensitive and protected lands of King Township, a unique Emergency Management Program has been designed that is based on the four Emergency Management components: Prevention / Mitigation, Preparedness, Response and Recovery and includes many proactive and diverse program elements.
Fire Prevention and Public Education
The key to actively reducing the threat to the lives and property of our residents due to the adverse effects of fire is an active and efficient Fire Prevention & Public Education Program. The Fire Prevention & Public Education Division is responsible for providing fire inspection services of occupancies within King Township arising from complaint, request and retrofit while following a proactive routine inspection cycle which includes specialized inspections of vulnerable occupancies, excessive fuel loading (hoarding) and Marijuana Grow Operation properties. This division is responsible for compliance and enforcement in accordance with the FPPA and Ontario Fire Code and for Fire Investigations including origin and cause.
The Fire Suppression Division provides an all-hazard emergency response function for King’s residents, visitors and businesses with protection against loss of life, property and the environment from the effects of fires, accidents, illnesses and other hazards. This Division is ultimately responsible for the third line of defence, Emergency Response. Fire suppression services shall be delivered in both an offensive and defensive mode and shall include search and rescue operations, forcible entry, ventilation, protecting exposures, salvage and overhaul as appropriate. Emergency pre-hospital medical care will be provided such as defibrillation, standard first aid, CPR, symptom relief, at the Emergency First Responder level. Specialized Rescue capabilities include the following: vehicle rescue, trench rescue at the Awareness Level, rope rescue, ice/water rescue and hazardous material response up to the Operations Level and large animal rescue. Approximately 150 Volunteer Firefighters operate out of 3 Firehouses.
The Training Division is responsible for developing, delivering and evaluating training in compliance with legislated standards and industry best practices. Training is provided to ensure all personnel are prepared to perform their required duties safely and effectively. Training Programs include: Firefighter and Fire Ground Operations, Recruit Training, Driver Certification, Instructor Development, Officer and Firefighter Development, Emergency First Responder Level, and special Rescue Courses.
The Fire Chief, with support from the Deputy Fire Chief, Executive Assistant to the Fire Chief, and the Fire & Emergency Management Assistant, is responsible for the proper administration of the Fire Department and the effective management of all Fire Protection Services within the Township of King including the prevention, control and extinguishment of fires, the protection of life and property and the management of emergencies. Without restricting the generality of the foregoing, the Administration Division is also responsible for the care and protection of all property belonging to the Fire Department and the provision of necessary facilities, apparatus, equipment, materials, services and supplies. Accurate records and reports of all fires, rescues and emergencies responded to by the Fire Department and personnel files are managed within this division as well as the Health and Safety Program. This division is also responsible for short and long term planning and fiscal projections, forecasting, and operational and capital budgets.
The Township of King Fire Chief and Director of Fire and Emergency Services is Jim Wall
Telephone: (905) 833-5321 Ext. 4027 Email: firstname.lastname@example.org