Public Works

Asset Management & Programs

Implementation and overall management of the Asset Management Program and Plan (and associated Policies). This sub-division also maintains tangible capital asset inventory for all municipal infrastructure and inventory of accurate assessments, records asset conditions and life cycle status. Asset management also provides engineering analysis and undertakes studies related to lifecycle needs for new and existing infrastructure.

• Maintenance of Township assets inventory and related condition assessments / life cycle statuses
• Planning (including analyses and studies), prioritization, and justification of linear and non-linear assets for capital project delivery
  • Asset Management Plan
  • Asset Management Policy

• Asset Management Plan & Policy updated every (5) years

Permitting and Requests  

Respond to requests and manage drawing reproductions road occupancy permits, and requests for traffic calming.

• Road Occupancy Permit
• Drawing Reproductions
• Traffic Calming Program
  • Coordinating annual implementation of approved measures
• Intake of requests and notification of decisions

• Service standards applicable to complete applications
• Application and requests processed within (10) business days
• Approved traffic calming measures installed within (1) year (Requested before fall deadline)

Utility Management

Coordination and management of Township streetlight infrastructure. Review of illumination and electrical aspects of streetlights to ensure replacement and renewals are aligned to lifecycles. Intake and process municipal consents for work in ROW. Response to Locate requests to stakeout municipal streetlighting.

• (2560) Township owned streetlights maintained
• (24/7) in-take of Locate requests, immediate response to emergencies 
• Municipal Consents 

• Emergency Locates staked out within (2) hours
• Standard Locates staked out within (5) days 
• Streetlight (Luminaires) repair and inspection standards outlined in MMS s.10
• Complete Municipal Consent applications within (10) business days

Capital Programs and Projects (Transportation and Environmental Infrastructure)

Management and oversight of the planning, design and construction management of capital projects required to preserve or improve municipal transportation and environmental assets. Provision of inspections to ensure all works conform to design standards and comply with contractor SOW and T&C’s.

• Annual Capital Projects and Programs
• Projects and Programs Environmental Assessment Act compliant
• Public communication (via web, mail, or public meeting) provided for all projects
• Project progress and construction updates posted to Township website (king.ca/majorprojects)
• Construction Notices advertisement in local paper and/or physical mail
• Project Manager point of contact established to address resident concerns or questions
• Construction inspections

• Environmental Assessment Standards Guide
• EA Public Notice Communication in Local Newspaper
  • Commencement Notice – (2) Notices in (2) Separate Paper Issues
• Opportunity to Comment on Project Description – Circulation to Internal and External Agencies
• Opportunity to Comment on Draft Environmental Impact Statement Guidelines – Circulation to Internal and External Agencies
• Public engagements advertised a minimum of (10) business days prior to the event
• Construction Notice advertised minimum (10) business days prior to commencement
• Site inspections completed once per week, per site 
• Major Projects website page updated monthly

Sidewalk Maintenance

Coordination and management of Township sidewalk repair program.  Reviews and identifies damaged sidewalk to ensure repair and/or replacement are in a state of good repair.

• 77.47KM of sidewalk maintained
• Review and assessment of resident reported sidewalk deficiencies
• Annual inspection of all Township sidewalks
• Annual Management and administration of Sidewalk Repair contract, including public notifications, and follow up inspections

• Annual inspections of all Township side-walks
• Sidewalk repair and inspection standards outlined in MMS s.16

Master Planning and Strategies

Develop Master Plans, multi-year plans and strategies, in consultation with the community, to guide decision making on Township owned assets and infrastructure. 

• Development Charges (DC) Background Study
• Water/Wastewater Rate & Study Guide
• Master plans and strategies:
  • Transportation Master Plan
  • Water/Wastewater Master Plan
  • Stormwater Management Master Plan
  • Active Transportation Strategy
  • Paving Strategy
  • Traffic Calming Strategy
  • Bridges & Structures Inspections
  • Public engagements for all master plans and strategy initiatives (virtual and/or in-person)

• DC Study – completed (5) years
• W/WW Rate Study – completed (5) years
• Master Plans reviewed and updated every (5) years
• Strategies updated every (2) years
• Minimum of (2) public engagement events, dedicated SpeaKING webpage and Council working session per new plan or update.
• All public engagements advertised a minimum of (10) business days prior to the event

How Much

• (#) of permits, municipal consents and requests received
• (#) of streetlight service requests
• (#) of locate stakeouts (emergency vs. non-emergency)
• (#) of projects valued over $100K
• (#) of projects valued under $100K

How Well / Better Off

• (%) of permits, consents and requests processed within (10) business days
• (%) of streetlight repairs completed within 14 days days (MMS)
• Forecasted cost vs. actuals variance (%) across all projects
• (%) of programs and projects on schedule compared to forecast
• (%) of up-to-date Master Plans

Administrative and Construction Management

Administration of land development agreements, ensuring construction conforms to Township design standards, policies, and guidelines. Management of development related construction works including regular monitoring, site inspections, and regular reviews of unassumed subdivisions until the point of assumption by the Township.

• Subdivision Agreements
• Monitoring, oversight, and inspections on all development related construction projects
• Requests for final inspection for Maintenance Period from developer only (once as-built drawings submitted)
• Deficiency identifications and notification to developer for rectification
• Final inspection to Assumption completed upon receipt of revised As-Built drawings with rectified deficiencies
• Letter of Credit (LC) reduction and release processing
• Assumption of subdivision approval requests to Council and by-law registrations

• Pre-Construction meetings held minimum of (2) weeks in advance of construction commencement
• (2) year Maintenance Period prior to municipal assumption
• LC reduction processed within (15) business days from approval to move into Maintenance Period
• LC Release processed within (5) business days of assumption

Permits and Programs

Processing, issuance, and management of various development related permits in compliance with Township by-laws and provincial legislation.

• Intake, processing, and management of the following:
  • Pool Permits
  • Site Alteration Permits (Minor and Major)
  • Entrance (Curb Cuts and Culverts) Permits
  • Half Load Permits
  • Hard Landscaping Exemption Permits
• Coordination and scheduling of curb-cut and culvert installations associated with Entrance Permits + follow up inspections

• Service level standards for permitting applicable to complete applications
• Pool applications processed within (5) business days
• Minor Site Alteration applications processed within (3) weeks 
• Major Site Alteration applications processed within (5) weeks
• Entrance applications for curb-cuts & culverts processed within (1) week with an additional (4) weeks for construction completion
  • Construction season from May - October
• Half Load permit applications issued within (10) business days

Drainage Inspections

Respond and investigate drainage complaints on public and private property.

• Respond and investigate drainage complaints on public and private property to determine source of cause
• Educate residents on drainage issues caused by infractions with municipal by-laws or as a result of new construction on their private property.

• Upon request for inspection, a site investigation takes place within (3) weeks with follow up action and timelines determined based on context of investigation.

Mosquito Control Program

Management of the Township’s mosquito control program

• Planning, administration, and delivery of Mosquito control program in Pottageville only
• Aerial spray of larvae over impact areas

• Annual spraying delivered in Q2
• Notice of program implementation via newspaper and social media 

How Much

• (#) of permit applications received vs. (#) permits issued
• (#) of permit inspections completed
• (#) of drainage inspections completed
• (#) of CRM cases triaged / type
• (#) of developments in each stage at year end 

How Well / Better Off

• (%) of permit applications processed within time standards
• (#) of drainage inspections completed within standard time
• (%) of drainage inspections requiring by-law involvement
• (%) of permit inspections resulting in Minor Variance

General Operations

General operation of roadways, bridges, sidewalks, ditches, road culverts (excluding drainage infrastructure), bike lanes, and public works depot.

• Year-round operations
• 329KM of road maintained
  • Class 1 Roads – 0KM
  • Class 2 Roads – 0KM
  • Class 3 Roads – 435m
  • Class 4 Roads – 45.85KM
  • Class 5 Roads – 280.15KM
  • Class 6 Roads – 2.05KM
• Patrol and repairs relating to:
  • Potholes
  • Shoulder Drop-Offs
  • Signage
  • Grading
  • Hazards
  • Debris and roadkill
  • Catch-basins
  • Ditches
  • Road line visibility
  • Grading (roads and shoulders) 
  • Sidewalks (including condition, cracks, hazards)
  • Guiderail/post damage
  • 24/7 emergency response

• Minimum Maintenance Standards
  • Patrol (s.3) (including weather)
  • Potholes (s.6)
  • Shoulder drop offs (s.7)
  • Cracks (s.8)
  • Debris (s.9)
  • Signs (s.11)
  • Regulatory or warning signs (s.12)
  • Traffic control signal systems (s.13)
  • Traffic control signal sub-systems (s.14)
  • Bridge or deck spalls (s.15)
  • Roadway (and sidewalk) surface discontinuities (s.16)

Winter Maintenance

Seasonal winter maintenance operations including roads and sidewalk plowing, sand and salt application, and snow removal from culverts (where there is no boulevard storage).

• Seasonal operations (Q4, Q1, Q2)
• Snow clearing and winter treatment maintenance on Township roads and sidewalks
• Sand / Salt mix is (50/50) on paved roads and (90/10) on gravel roads
• Culvert steaming as required
• 24/7 emergency response

• Minimum Maintenance Standards
  • Snow Accumulation (s.4); including significant weather events
  • Ice Formation and Icy Roadways (s.5)
  • Roadway (and sidewalk) surface discontinuities (s.16)

Summer Maintenance

Seasonal summer operations including street-sweeping, and sod repairs.

• Seasonal operations (Q2, Q3)
• Annual gravel road dust suppressant application
• Annual street sweeping
• Completion of culvert replacements
• Catch-basin cleaning
• Annual pavement markings (paintings)
• 24/7 emergency response

• Street sweeping and dust suppressant applied on gravel roads scheduled in Q2
• Catch-basin cleaning completed annually (rotation of urban areas)
  • Schomberg – every (3) years
  • King City – every (3) years
  • Nobleton – every (3) years
• Notification of one-time annual maintenance activities via Newspaper, Social Media

Senior Snow Program

Delivery of the senior snow removal programs (driveway windrow) for senior residents.

• Delivery of windrow clearing (only after 10cm of consecutive snowfall); open to households where all residents are over the age of 65, or under the age of 65 with a doctor’s note showing proof of inability
• Capacity of ~90-100 participants (first come first serve basis)

• Application form required for new program participants; existing participants must call annually to re-register for the following only.
• Clearing completed within (24) hours after completion of snow clearing on roads and sidewalks
• Significant Weather Events will delay regular standard

How Much

• (#) of CRM cases triaged / type
• (#) of senior snow removal (SSR) properties

How Well / Better Off

• (%) of pothole repairs meeting MMS (14 days)
• (%) of SSR properties completed within service level standard
• (%) of roads and sidewalks cleared to MMS
• (%) of total Township operated roads street swept within service level standard (end of Q2)
• (%) of gravel roads with dust suppressant applied within service level standard

Water Operations, Maintenance and Monitoring 

Operation, maintenance, and monitoring of all Township owned and operated drinking water treatment,  and linear assets including  four water distribution systems and associated infrastructure.

• Greater than 143 km of watermain operation, repair, and maintenance
• (3) Large residential systems
  • King City
  • Nobleton
  • Schomberg
• (1) Small residential system
  • Ansnorveldt
• (2) Well-sites; inclusive of residual and functional inspections, testing and lab analysis
  • Cold Creek
  • Pottageville Lions Hall
• Annual watermain flushing
  • King City  
• Semi-annual watermain flushing
  • Nobleton
  • Schomberg
  • Ansnorveldt
• Watermain swabbing – reactive only
• Annual water quality audits and MECP inspections
• (800) Hydrant operation, maintenance, and winterization
• System valve operation x3 / year
• DWQMS License management and maintenance
• Response and stakeout of water locate requests
• 24/7 Emergency response
• Intake, response and/or attendance to water requests and complaints relating to:
  • Consumption
  • Quality
  • Water Meter deliveries and repairs
• Complaint / request appointments scheduled first come, first serve (Monday – Friday 8:00am – 3:00pm)

• DWQMS standards
• Regulatory standards for systems:
  • Weekly, quarterly, and annual samples for lab analysis
  • Weekly inspections
  • Chlorine residuals
  • Schomberg nitrate monitoring
  • System license renewals
  • Operator licensing and training
  • Annual MECP inspections
  • Annual DWQMS audit
    • Bi-annual document submissions
    • Tri-annual in-person interviews
• Notification of maintenance activities via newspaper, social media, and physical notices
• Emergency locates staked out within (2) hours
• Standard locates staked out within (5) business days

Wastewater Operations, Maintenance and Monitoring

Operation, maintenance, and monitoring of Township owned and operated linear and discrete assets including sanitary sewer collection systems sewage pumping stations, grinder pumps and associated infrastructure.

• Over 99 km of sanitary sewer mains, service laterals and maintenance access chambers
• Management and maintenance of (8) sewage pumping stations
• Ownership, maintenance, and repair of fourteen grinder pumps on private property
• Response and stakeout of sewer locate requests
• (24/7) Emergency response
• Intake, response and/or attendance to wastewater requests and complaints relating to:
  • Odor 
  • Back Ups

• (3) weekly inspections and maintenance at pumping stations
• Monthly standby emergency power diesel equipment testing and inspection
• Emergency locates staked out within (2) hours
• Standard locates staked out within (5) business days

Stormwater Management

Planning for and managing stormwater systems that mitigate and control the impacts of man-made changes to the runoff and other components of the hydrologic cycle.

• Management of (20) wet ponds and (4) dry ponds and related linear infrastructure
• 1500 Culverts
• 2,200 Catch basins
• 13 Oil Grit Separators
• 100km of Storm Sewer
• 350km of roadside drainage ditches
• (24/7) Emergency response which may include lateral inspections, maintenance, and repairs
• Response and stakeout of stormwater locate requests 

• Emergency locates staked out within (2) hours
• Standard locates staked out within (5) business days

Waste Management

Management of the Township’s waste collection and diversion program. Creation and support of waste related initiatives in coordination with Community Services. Contract administration, customer service, promotion and education on waste management, collections, and diversion in coordination and collaboration with Community Services and Service King

• Collection of residential garbage, blue bin, green bin, and seasonal yard waste (excluding industrial , commercial, and institutional facilities)
• Two free bags per household
• Additional tagged bags for a fee up to a maximum of five.
•  Tagged bulky item and appliance collection scheduled by homeowners with Township contractor.
• Hazardous/biomedical, car parts and/or construction waste excluded

• Blue and green bin collected weekly
• Garbage collected bi-weekly
• Yard waste collected bi-weekly from November to April only
• Contractual obligation to collect items placed  curbside by 7:00am on scheduled pickup day

Decommissioned Landfill Management

Maintenance of decommissioned waste disposal facilities no longer accepting waste for disposal.

• Management of all regulatory and remaining operational concerns surrounding (2) decommissioned landfill sites
• Ministry of Environment, Conservation and Parks liaison

• Environmental Compliance Approval

How Much

• (#) of discolored water complaints
• (#) of high consumption inquiries and complaints triaged
• (#) of locate stakeouts 
• Tonnage of all waste materials collected

How Well 

• (%) of locates meeting legislated standards
• (#) of water meters with no-read errors
• (#) of water customer portal users
• (#) of users on the Recycle Coach application
• # of solid waste complaints received per capita

*Note to reader: Reporting on regulatory water quality and standards, see: Drinking Water Quality