You asked. We answer.
The Township of King’s customer service team, ServiceKING, connects daily with the community. The team is ready to answer your call or email message and to welcome you in-person to the King Township Municipal Centre.
Here are the Top 5 topics heard this week by the ServiceKING team with links to where to find information.
Last updated: September 6
Registration for Recreation Programs
One of the popular inquiries for people in King is the Township of King’s Recreation Activity Guide.
The Guide is now available online. Fall season registration opened on September 5, 2023. Visit king.ca/recreationguide.
Information about Taxes
People in King are asking for information about their tax payments. The next installment due date is September 20.
See some payment options, below. Visit king.ca/propertytaxes for more information, including a tool for estimating 2023 taxes.
Find out where your tax dollars are invested by watching this video.
Water Use and Billing Information
Residents in King want to know more about their water bills. The third-quarter billing from July to September 2023 will be issued in October and due on November 15, 2023.
Payment options for both water and tax bills include:
• Pre-Authorized Debit (PAD) Program
• Electronic Banking
• Bank Payment
• Mail
• In-Person
• Post-Dated cheques
• Online Payments
Find water and wastewater billing information, important dates, an information sheet for new residents and a tool to help track your water usage at king.ca/waterbilling.
Keeping Yards Clean in King
Some King residents are concerned about unkept properties near them.
The Clean Yards By-law 2016-68 sets out minimum standards for properties in the Township of King including some rules on litter, waste and property maintenance (long grass and weeds) to help ensure that properties are safe, clean and attractive in relation to adjacent properties.
If you wish to file a complaint about the maintenance of a property in your area, please contact By-law Enforcement Services by email by-law@king.ca and provide the municipal address a small description of your concern and your return contact information (phone number, name and municipal address). You can also call 905-833-5321 and a ServiceKING Representative will take your details or assist you.
If you require more information about a Township park, have a concern or want to report a problem, please contact parks@king.ca or 905-833-5321.
Waste Collection, Replacing Blue and Green Bins
Residents have questions about their waste collection, including yard waste, waste collection schedules and replacing a blue or green bin.
Visit king.ca/waste for general information, and king.ca/yardwaste. To report a missed waste collection or to find out how to replace green or blue bins, visit king.ca/collection.
2023
Keeping Yards Clean in King
Some King residents are concerned about unkept properties near them.
The Clean Yards By-law 2016-68 sets out minimum standards for properties in the Township of King including some rules on litter, waste and property maintenance (long grass and weeds) to help ensure that properties are safe, clean and attractive in relation to adjacent properties.
If you wish to file a complaint about the maintenance of a property in your area, please contact By-law Enforcement Services by email by-law@king.ca and provide the municipal address a small description of your concern and your return contact information (phone number, name and municipal address). You can also call 905-833-5321 and a ServiceKING Representative will take your details or assist you.
Grass-cutting and Maintenance on Municipal Property
The Township of King Parks and Forestry Division provides a wide range of Township services that maintain, beautify, protect and enhance both the existing infrastructure of King and its future growth plan.
For information about parks in King, visit www.king.ca/parks.
If you require more information about a Township park, have a concern or want to report a problem, please contact parks@king.ca or 905-833-5321.
Building Permit Information
A Building Permit is formal permission to begin the construction, demolition, addition or renovation on a property. As part of the Building Permit process, a Building Permit Application must be submitted.
Township of King staff review your plans to ensure they comply with the Ontario Building Code, Township Zoning By-laws and other Applicable Law. The Township recommends getting a zoning certificate before applying for a building or pool permit.
Visit king.ca/buildingpermits and king.ca/ZoningCertificate for more information.
Planning and Zoning Requests
Residents are calling with questions or comments for a Township planner. To book some one-on-one time with a King planner, visit king.ca/AskKingPlanning.
For zoning information, visit www.king.ca/zoningbylaws
Summer Camps and Recreation Programs
King Summer Camps offer a variety of programming throughout the Township for residents and non-residents.
The Summer Camp Guide includes all the need-to-know information, new camps, camp descriptions and course codes for online registration.
Each camp location can accommodate children and youth ages 4 to 15. Program offerings include arts, science, dance, cooking, outdoor adventure, field trips, and more. Visit king.ca/camps.
For information about Recreation and Drop-in Programs, visit king.ca/recreation and king.ca/DropinPrograms.
May 17
Water bill questions
Some residents want more information about their water bills. The first-quarter billing from January to March 2023 were due on May 17, 2023.
Payment options for both water and tax bills include:
- Pre-Authorized Debit (PAD) Program
- Electronic Banking
- Bank Payment
- In-Person
- Post-Dated cheques
- Online Payments
For water bill information, visit king.ca/waterbilling. To learn about where your water goes, visit york.ca/savewater.
Zoning Inquiries
For zoning information in King, visit king.ca/business/zoning. For zoning information related to a building or pool permit, visit king.ca/zoningcertificate.
Street Sweeping
King’s contracted street sweeping was completed at the end of April. The Township encountered obstacles, including some cars parked on the roadway and contractors occupying the roadway with bins and material.
The Township is continuing with street sweeper touch-ups in locations where cars were parked as well as sweeping parking lots for the Township’s recreation centres.
Please note that wet weather prevents the Township from sweeping. Visit www.king.ca/streetsweeping
Plow Damage to Sod, Roads and Sidewalks
Crews have been out all month fixing damaged sod, as well as roads and sidewalks. To complete a claim report form, visit king.ca/transportation.
Gravel Roads
Gravel road maintenance is underway in the Township of King. This work is an important part of rural road maintenance and done to maintain our roads in a state of good repair. The work will begin with the re-grading of roads, the placement of granular a material where material has been lost due to winter operations or where there is poor drainage (select areas), spot ditching and the placement of calcium chloride to act as a binder and dust suppressant.
Work is continuous (weather-dependant) and will continue for the next two months. Temporary lane closures will be used when necessary to allow Township staff to complete all work. Visit king.ca/transportation.
Property tax information
Residents have questions about property tax. The 2023 Interim tax bill due date is April 26, 2023. To learn more about Property Tax in King, visit king.ca/propertytaxes.
Water bill questions
Some residents want more information about their water bills. The first-quarter billing from January to March 2023 is due on May 17, 2023.
Payment options for both water and tax bills include:
- Pre-Authorized Debit (PAD) Program
- Electronic Banking
- Bank Payment
- In-Person
- Post-Dated cheques
- Online Payments
Get water bill information and sign up to track your water usage at king.ca/waterbilling.
Zoning Inquiries
For zoning information in King, visit king.ca/business/zoning. For zoning information related to a building or pool permit, visit king.ca/zoningcertificate.
Bylaw Information
Looking for bylaw-related information? King’s bylaw team can be reached by phone and email and information can be found online. Visit king.ca/by-law and find frequently asked questions and an interactive By-Law Enforcement Map.
Yard Waste and Street Sweeping
Yard Waste
Yard waste collection in King began the week of April 10 and ends the week of December 4. Material should be placed at the curb in paper organic yard waste bags or open rigid containers, clearly marked as yard waste, before 7 a.m. on the collection day specified in the waste calendar, available at king.ca/waste.Street Sweeping
The Township street sweeping program is underway. Sand and debris are swept from King’s roads to prevent materials from clogging the storm sewers and to provide a safe and clean roadway for all users. King rotates the areas swept each year. Spring street sweeping has taken place in King City and Nobleton. Schomberg sweeping was scheduled to start on April 27.Residents are asked to not park or block residential streets to avoid blocking street sweeping operations.
Please visit king.ca/streetsweeping.
Parking Questions
Residents want information about parking in King. To find out about paying or disputing parking tickets, or about on-street parking rules and permits, visit king.ca/parking.
Zoning Inquiries
For zoning information in King, visit king.ca/zoningbylaws. For zoning information related to a building or pool permit, visit king.ca/zoningcertificate.
Bylaw Information
Looking for bylaw-related information? King’s bylaw team can be reached by phone and email and information can be found online. Visit king.ca/by-law and find frequently asked questions and an interactive By-Law Enforcement Map.
Street Sweeping
The Township of King street sweeping program is underway. Sand and debris are swept from King’s roads to prevent materials from clogging the storm sewers and to provide a safe and clean roadway for all users. The scheduled dates and locations are:
- King City: April 6 to 14
- Nobleton: April 17 to 21
- Schomberg: April 24 to 28
Residents are asked to not park or block residential streets to avoid blocking street sweeping operations. Visit king.ca/streetsweeping.
Yard Waste
Yard waste collection in King started the week of April 10 and ends the week of December 4. Material should be placed at the curb in paper organic yard waste bags, or open rigid containers, clearly marked as yard waste, before 7 a.m. on the collection day specified in the waste calendar, available at king.ca/waste.
Water Bills
The Township of King experienced delivery challenges with the mailing of water bills for the fourth quarter of 2022. Some residents in Nobleton and King City did not receive their water bills prior to the Feb. 24, 2023, due date.
The Township is investigating the source of the delay and apologizes for the inconvenience.
Revised letters were sent as of March 13. The due date for the fourth quarter water billing is extended to March 31, 2023. No late payment penalty will be charged until after that date. Any penalty that has already been paid, along with any amounts paid for a printed copy of water bill invoices, will be refunded.
Thanks to everyone for your patience and understanding.
Payment options for both water and tax bills include:
- Pre-Authorized Debit (PAD) Program
- Electronic Banking
- Bank Payment
- In-Person
- Post-Dated cheques
- Online Payments
For water bill information, visit king.ca/waterbilling. To learn about where your water goes, visit york.ca/savewater.
Water Meter Readings
Some residents are receiving requests from King to allow access to the water meter in the home for an accurate reading. If you received a request for a water meter reading, please contact ServiceKING at 905-833-5321 to book an appointment.
King Roads after Winter
King has 490 kilometres of roads, including 426 paved and 64 gravel roads. King’s snow clearing team keeps Township roads and sidewalks safe, while York Region manages the Regional roads in King, which includes winter maintenance.
The Township repairs cracks and potholes and regrades and scrapes gravel roads. Most repair work is done after the winter season.
Street sweeping to remove sand and debris from the winter will begin in April 2023 in Nobleton, Schomberg and King City, weather permitting. The Township will share the schedule as it’s available. Visit king.ca/streetsweeping.
Automated Speed Enforcement Tickets
Some residents have contacted ServiceKING regarding a ticket they have received through Automated speed enforcement. This enforcement, put in place by York Region, is a system that uses a camera and speed measurement device to enforce speed limits in identified areas.
If a vehicle exceeds the posted speed limit in an automated speed enforcement area, the automated speed enforcement system captures an image which is reviewed by a provincial offences officer. An image of the offence, license plate and ticket with an associated fine will be mailed within the next 30 days.
Visit york.ca/transportation/traffic/automated-speed-enforcement for frequently asked questions and details about how to appeal and where to pay fines.
Spring Recreation Session and Drop-in Programs
Residents are looking to book recreation programs with King. King’s spring recreation session runs from April 1 to June 30 and registration is now open. Find your favorite program at king.ca/recreation.
For those who want to drop in to visit different programs and activities, find great activities at king.ca/dropinprograms.
March 8
Water bill question
The Township of King has experienced delivery challenges with the recent mailing of water bills for the fourth quarter of 2022. Some residents in Nobleton and King City did not receive their water bills prior to the Feb. 24, 2023, due date.
The Township is investigating the source of the delay and apologizes for the inconvenience.
Revised letters have been sent as of March 13. The due date for the fourth quarter water billing is now extended to March 31, 2023. No late payment penalty will be charged until after that date. Any penalty that has already been paid, along with any amounts paid for a printed copy of water bill invoices, will be refunded.
Thanks to everyone for your patience and understanding.
Payment options for both water and tax bills include:
- Pre-Authorized Debit (PAD) Program
- Electronic Banking
- Bank Payment
- In-Person
- Post-Dated cheques
- Online Payments
For water bill information, visit king.ca/waterbilling. To learn about where your water goes, visit york.ca/savewater.
Water Meter Readings
Some residents are receiving requests from King to allow access to the water meter in the home for an accurate reading. If you received a request for a water meter reading, please contact ServiceKING at 905-833-5321 to book an appointment.
Snow clearing
The Township of King’s winter maintenance crews are still hard at work clearing snow that fell during the snowstorm between March 3 and 4. With total accumulations of around 25 centimetres, the removal of the snow has proceeded on a priority basis. This will include the removal of snow from Main Street in Schomberg later this week and cul de sacs the following weeks in each of the towns to provide room for snow storage.
King maintains an area of over 490 kilometres of roads, including 426 kilometres of paved and 64 kilometres of gravel roads with a network of both urban and rural roadways, sidewalks and ditches. Plowing occurs in priority sequence to ensure fire and emergency services have access.
Although most routes are completed with a 12-hour period, clearance times may be longer when snowfall is exceptionally heavy, many cars are parked on the street or crews are working during peak traffic times.
King’s snow clearing team keeps Township roads and sidewalks safe, while York Region manages the Regional roads in King, which includes winter maintenance. For snow clearing information in King, visit king.ca/snowremoval.
Summer Camps
Residents are excited about King’s summer camps and are booking the camps and making changes. Camp registration is now open for residents and non-residents. Visit king.ca/camps for more information.
King's Summer Camp Guide is available online and for download. The guide includes information about new camps, camp descriptions, and course codes for online registration. Each camp location welcomes children and youth 4 to 15. Programs include arts, science, dance, cooking, outdoor adventure and field trips.
Need to make a change top your booking? Call 905-833-5321 or email serviceking@king.ca and ServiceKING can connect you with someone who can help.
Spring Recreation Session
Residents are looking to book recreation programs with King. King’s spring recreation session runs from April 1 to June 30 and registration is now open. Find your favorite program at king.ca/recreation .
February 23
King roads: gravel and snow
King has 490 kilometres of roads, including 426 paved and 64 gravel roads. King’s snow clearing team keeps Township roads and sidewalks safe, while York Region manages the Regional roads in King, which includes winter maintenance.
The Township repairs cracks and potholes and regrades and scrapes gravel roads. Most repair work is done after the winter season. Visit king.ca/snowremoval.
Parking tickets and parking information
Residents want information about winter parking, parking tickets and general parking information in King. Find information about paying or disputing parking tickets, on-street parking rules or permits at king.ca/parking.
Property tax information
Residents have questions about property tax. The 2023 Interim tax bill due dates are Feb. 22, 2023, and April 26, 2023. To learn more about Property Tax in King, visit king.ca/propertytaxes.
Water bill questions
Some residents want more information about their water bills. The fourth-quarter billing from October to December 2022 is due on Feb. 24, 2023.
Payment options for both water and tax bills include:
- Pre-Authorized Debit (PAD) Program
- Electronic Banking
- Bank Payment
- In-Person
- Post-Dated cheques
- Online Payments
For water bill information, visit king.ca/waterbilling. To learn about where your water goes, visit york.ca/savewater.
Building permits
Residents are asking about building permits. Information about building permit applications and what does and does not require a building permit is posted at king.ca/buildingpermits.
Property tax information
Residents have questions about property tax. The 2023 Interim tax bill due dates are Feb. 22, 2023, and April 26, 2023. To learn more about Property Tax in King, visit king.ca/propertytaxes.
Water bill questions
Some residents want more information about their water bills. The fourth-quarter billing from October to December 2022 is due on Feb. 24, 2023.
Payment options for both water and tax bills include:
- Pre-Authorized Debit (PAD) Program
- Electronic Banking
- Bank Payment
- In-Person
- Post-Dated cheques
- Online Payments
For water bill information, visit king.ca/waterbilling. To learn about where your water goes, visit york.ca/savewater.
Waste collection calendar
Questions came up about when waste collection takes place. Visit king.ca/waste to view or download King’s 2023 Waste Collection Calendar. In addition to a month-by-month calendar, the calendar contains recycling tips and helpful information.
You can also pick up a hard copy of the calendar at any branch of the King Township Public Library or at the King Township Municipal Centre, 2585 King Rd.
Blue boxes and green bins
Some residents asked about blue boxes and green bins. In new homes, the developer provides a blue and green bin. In resale homes, the previous owner may leave these containers for the new resident. Blue boxes and green bins are available for purchase at hardware stores and may be purchased in person at the King Township Municipal Centre, 2585 King Rd., or online at king.ca/onlineservices.
For a broken blue box or green bin, residents can contact King’s waste collection contractor GFL Directly at 1-866-421-5625 or wasteline@gflenv.com to arrange for a replacement bin. Please note that this replacement service is intended for the King Township bins only.
Parking tickets and parking information
Residents want information about parking tickets and general parking information in King. Find information about paying or disputing parking tickets, on-street parking rules or permits, winter parking and more at www.king.ca/parking.