Top 5 trending citizen questions

Top 5 Customer Service

You asked. We answered.

The Township of King’s customer service team, ServiceKING, connects daily with the community. The team is ready to answer your call or email message and to welcome you in-person to the King Township Municipal Centre.

Here are the Top 5 topics heard this week by the ServiceKING team with links to where to find information.

Last updated: Mar. 19, 2024

Pool permits

A pool permit is required in order to have a pool in the Township of King. Applying for one is as easy as 1, 2, 3!

1. To view the Pool Permit Requirements Checklist please click here.

2. In order to apply for a Pool Permit, you will need to obtain a Zoning Certificate. ​​​​​
    To apply for a Zoning Certificate, please click here. 

3. To apply for a permit, please complete the application form here.

4. To make a Pool Permit related payment; click here.

If you have any questions please email poolpermit@king.ca ​

How can I print a tax receipt for my child's summer camp(s)?

Please access your account online via townshipofking.perfectmind.com and log in to be able to view and save receipts for your records and/or tax purposes.

Follow these steps:

  1. Use the "My Profile" drop down and select "My Info".
  2. Navigate to the "Invoices" option.
  3. Select "Completed" in the sidebar search function under "Invoice Status".
  4. Select which transaction by checking off the box and click the "Receipt" button right above.
  5. The receipt should popup in a new window and give the option to print or email.

If you are still experiencing issues please email us at camps@king.ca.

How do I get a burn permit?

Open air burning (unless it’s a recreational fire) requires a permit from King Fire & Emergency Services. Permits cost $50 and are valid until December 31 of the calendar year.To obtain a burn permit for the 2024 season, call 905-833-2800 or email fire@king.ca. View our Interactive Burn and Fire Restriction Map to find out what type of fire you’re allowed to have. Learn more at king.ca/BurningInKing.  

How do I get help with a zoning request?
For example:
What size building can be constructed on my property?
How far away from property lines must a building or structure be on my property?  

Home and business owners, realtors and architects: Do you have planning questions for a King Township Planner? Avoid the wait! Schedule a one-on-one appointment online at king.ca/AskKingPlanning to discuss matters relating to your property or other lands in King, Official Plan policies, zoning bylaws, land development or environmental policies. Connect with a Planner either in-person or by phone, email, or online video call. Pick the date and time that works for you, and a Planner will get back to you shortly. Learn more at king.ca/news

Security deposits

The security deposit form is a request to submit a deposit to the Township of King. This deposit acts as a guarantee for various purposes, including municipal right-of-way usage, compliance with by-laws, and clean-up responsibilities related to the project.

When you apply for a building permit, it cannot be issued until the security deposit is paid, and the security deposit form is submitted. The amount of the security deposit varies based on the project scope and falls into three categories:

  1. Decks and Sheds - $500.00
  2. Minor Construction (including accessory structures and small additions under 55 square meters) - $1,000.00
  3. Major Construction (including all demolitions, new dwellings, sewage systems, and additions or accessories over 55 square meters) - $5,000.00

To be eligible for a refund of the security deposit, all permits associated with the property must be closed.

When you're ready, you can request a deposit release by emailing pwsecuritydeposits@king.ca. Township staff will:

  • Verify your eligibility. If you're not eligible, you'll be informed of any outstanding requirements.
  • Conduct onsite inspections of the property, municipal right of way, and adjacent properties to ensure compliance with by-laws, approved grading, and cleanliness of streets.
  • Upon successful completion of inspections, notify Finance to release the funds.

Please note that inspections are not typically done between December and April and are subject to weather conditions.

2023