Service Performance Dashboard

Township of King Service Performance Dashboard 

The Township of King's Service Performance Dashboard is intended to communicate how our municipal services are performing, as outlined within the Corporate Service Inventory and Service Profiles. From pothole repairs, to snow clearing, waste collection or recreational programming and more, we collect and analyze service performance data on an annual basis to determine if we are maintaining our service levels and standards (from both a volume / demand and quality / value perspective) and/or where improvements may be needed to "turn the curve" on any of the performance measures.

The Service Performance Dashboard reflects year-end 2023 results, and will be updated annually in Q2 as the results are reported to Council. 

Using the Dashboard 

The dashboard allows viewers to navigate into any service delivery division and review all associated performance measures for 2023. If you are looking for measures relating to a specific service, check out this Service Offering Index (A-Z) to find out which division offers the service! 

Visualizing the data in this way translates information into visual consumable content. It makes it easier for a viewer to understand / engage with the information, while identifying patterns and deriving insights. 

Check out CAO-SRT-2024-001 for everything to know about performance measures, the framework used to develop them, how to interpret the trends and more! 



Additional Information