Growth Management Services

Development and Land Use Planning

Funding Source	Divisional Sub-Services
Offering	Type	Name	Source
Tax Levy Development Charges User Fees	Mandatory	Core	Planning Approvals	Provincial Council Approved
Discretionary	Essential	Advisory Committees	Council Approved

Funding Source

Divisional Sub-Services

Offering

Type

Name

Source

Tax Levy
Development Charges
User Fees

Mandatory

Core

Planning Approvals

Provincial

Council Approved

Discretionary

Essential

Advisory Committees

Council Approved

Governing Legislation, By-laws or Corporate Policies
Ontario Heritage Act, 1990 Planning Act, 1990 Condominium Act, 1998 Development Charges Act, 1997 Provincial Policy Statement and Provincial Plans (Greenbelt Plan, A Place to Grow, ORMCP) Zoning By-law 74-53 Oak Ridges Moraine Conformity By-law 2005-23 Nobleton Urban Area Zoning By-law 2016-71 King City and Schomberg Urban Area Zoning By-law 2017-66	Rural Zoning By-law (under development) Development Charges By-law 2021-002 Cash-in-Lieu of Parkland By-law Site Plan Control By-law 2022-010 Site Alteration By-law 2021-040 Prohibit and Regulate Site Alteration and Movement of Fill 2021-039 Official Plan (2019) Green Development Standards Township Design and Drawings Standards

Planning Approvals

Name and Description	Level of Service	Service Standard
Planning Applications & Approvals Management and coordination for development and land use planning applications relating to Official Plan amendments, Zoning By-law amendments, plans of subdivision or condominium, site plans; inclusive of zoning and engineering reviews and approvals. Representation of Township interest for Ontario Land Tribunal appeals.	Consultation, intake, review, and decision services provided for complex and routine planning application. Complex applications include: Official Plan Amendment (OPA) Zoning By-law Amendment (ZBA) Plan of Subdivision and Condominiums Major Site Plan Routine applications include: Part Lot Control Exemption (PLC) Minor Site Plan Minor Variance (MV) Consent Heritage Permits and Grants Grants only available for properties designed under Part IV or V of the Ontario Heritage Act Pre-Consultations meetings held for all applications OPA, ZBA and PLN of Subdivision / Condominium Council approval (decision) required Community consultation and posting public notice of Council decisions Final approval authority is York Region Ability to appeal decisions to OLT within (20) days of decision Major Site Plan Applications Council approval (decision) required Site Plan Agreement development and execution Part Lot Control Council (Committee of the Whole) decision required + enactment of by-law Minor Site Plan Applications Director of GMS decision required Site Plan Agreement development and execution Minor Variance and Consent Applications Committee of Adjustment (CoA) hearings on all applications with final approval authority Ability to appeal to CoA within (20) days of decision Heritage Permits Heritage Impact Assessment OLT Appeals held where there is a challenge to a Township land-use planning decision (approval or rejection); Township acts on behalf of the municipalities best interest Management of the Township’s Heritage Register including the provision of heritage property research and identification for addition Heritage Grant Program management (14) Heritage Cemeteries (Maintenance via Parks and Forestry Operations)	Application processing service level standards applicable to complete applications OPA application processing and Council decision within (120) days Min. (1) public open house and Public Planning meeting Public notice of decision within (15) days of Council decision ZBA application processing and Council decision within (90) days Min. (1) public open house and Public Planning meeting Public notice of decision within (15) days of Council decision Plan of Subdivision and Condominium application processing and Council decision within (120) days Min. (1) public open house and Public Planning Meeting Public notice of decision within (15) days of Council decision Major Site Plan application processing and Council decision within (60) days If approval granted with conditions, there is a (2) year standard for conditions to be met after which Council may withdraw approval Minor Site Plan application processing and decision within (60) days Part Lot Control Exemption application processing and decision within (6) weeks Minor Variance application processing and Council decision within (6) weeks Public notice of decision within (15) days of Committee of Adjustment decision Consent application processing and Council decision within (90) days Public notice of decision within (15) days of Committee of Adjustment decision Heritage Permit applications (including grant consideration) processed within (45) business days

Name and Description

Level of Service

Service Standard

Planning Applications & Approvals

Management and coordination for development and land use planning applications relating to Official Plan amendments, Zoning By-law amendments, plans of subdivision or condominium, site plans; inclusive of zoning and engineering reviews and approvals. Representation of Township interest for Ontario Land Tribunal appeals.

Consultation, intake, review, and decision services provided for complex and routine planning application.
Complex applications include:
- Official Plan Amendment (OPA)
- Zoning By-law Amendment (ZBA)
- Plan of Subdivision and Condominiums
- Major Site Plan
Routine applications include:
- Part Lot Control Exemption (PLC)
- Minor Site Plan
- Minor Variance (MV)
- Consent
- Heritage Permits and Grants
  - Grants only available for properties designed under Part IV or V of the Ontario Heritage Act
Pre-Consultations meetings held for all applications
OPA, ZBA and PLN of Subdivision / Condominium
- Council approval (decision) required
- Community consultation and posting public notice of Council decisions
- Final approval authority is York Region
- Ability to appeal decisions to OLT within (20) days of decision
Major Site Plan Applications
- Council approval (decision) required
- Site Plan Agreement development and execution
Part Lot Control
- Council (Committee of the Whole) decision required + enactment of by-law
Minor Site Plan Applications
- Director of GMS decision required
- Site Plan Agreement development and execution
Minor Variance and Consent Applications
- Committee of Adjustment (CoA) hearings on all applications with final approval authority
- Ability to appeal to CoA within (20) days of decision
Heritage Permits
- Heritage Impact Assessment
OLT Appeals held where there is a challenge to a Township land-use planning decision (approval or rejection); Township acts on behalf of the municipalities best interest
Management of the Township’s Heritage Register including the provision of heritage property research and identification for addition
Heritage Grant Program management
(14) Heritage Cemeteries (Maintenance via Parks and Forestry Operations)

Application processing service level standards applicable to complete applications
OPA application processing and Council decision within (120) days
- Min. (1) public open house and Public Planning meeting
- Public notice of decision within (15) days of Council decision
ZBA application processing and Council decision within (90) days
- Min. (1) public open house and Public Planning meeting
- Public notice of decision within (15) days of Council decision
Plan of Subdivision and Condominium application processing and Council decision within (120) days
- Min. (1) public open house and Public Planning Meeting
- Public notice of decision within (15) days of Council decision
Major Site Plan application processing and Council decision within (60) days
- If approval granted with conditions, there is a (2) year standard for conditions to be met after which Council may withdraw approval
Minor Site Plan application processing and decision within (60) days
Part Lot Control Exemption application processing and decision within (6) weeks
Minor Variance application processing and Council decision within (6) weeks
- Public notice of decision within (15) days of Committee of Adjustment decision
Consent application processing and Council decision within (90) days
- Public notice of decision within (15) days of Committee of Adjustment decision
Heritage Permit applications (including grant consideration) processed within (45) business days

Headline Performance Measures

Headline Performance Measures
How Much (#) of planning applications received / type Average time spent on inquiries / type How Well / Better Off (%) of planning application decisions provided within legislated standards / type (%) of inquiries responded to within (2) business days

How Much

(#) of planning applications received / type
Average time spent on inquiries / type

How Well / Better Off

(%) of planning application decisions provided within legislated standards / type
(%) of inquiries responded to within (2) business days

Policy Planning

Funding Source	Divisional Sub-Services
Offering	Type	Name	Source
Tax Levy	Mandatory (Official Plan) Discretionary	Essential	Policy Planning	Provincial Council Approved

Funding Source

Divisional Sub-Services

Offering

Type

Name

Source

Tax Levy

Mandatory (Official Plan)

Discretionary

Essential

Policy Planning

Provincial

Council Approved

Governing Legislation, By-laws or Corporate Policies
Ontario Heritage Act, 1990 Planning Act, 1990 Ontario Heritage Act, 1990 Condominium Act, 1998 Zoning By-law 74-53 Oak Ridges Moraine Conformity By-law 2005-23 Nobleton Urban Area Zoning By-law 2016-71 King City and Schomberg Urban Area Zoning By-law 2017-66 Rural Zoning By-law Our KING: Official Plan

Policy Planning

Name and Description	Level of Service	Service Standard
Policy Planning Management and development of mandated and/or non-legislated planning related policies, including the Township’s Official Plan and secondary plans, guidelines, standards, and associated By-laws.	Maintain and update all Core Planning Policies Official Plan Rural Zoning By-law Urban Zoning By-laws Urban Design Guidelines Green Development Standards Specialized Studies – Completed As Needed (Timelines Depend on Study) Provincial and Regional Policy review, analysis, and Council recommendations	Reviewed Every (5-10) Years + Assessment if Update is Required Official Plan Rural Zoning By-law Urban Zoning By-law Urban Design Guidelines Green Development Standards SpeaKING Online Community Engagement Platform per New or Refreshed Policy Open (1-2 Months) Minimum (2) Public Information Centers / Open Houses per New or Refreshed Policy per Urban Area (or As Applicable) PICs/Open Houses Advertised Minimum of (10) Business Days Ahead of Event(s) via Website, SpeaKING, Newspaper, E-Bulletins and Social Media

Name and Description

Level of Service

Service Standard

Policy Planning

Management and development of mandated and/or non-legislated planning related policies, including the Township’s Official Plan and secondary plans, guidelines, standards, and associated By-laws.

Maintain and update all Core Planning Policies
- Official Plan
- Rural Zoning By-law
- Urban Zoning By-laws
- Urban Design Guidelines
- Green Development Standards
Specialized Studies – Completed As Needed (Timelines Depend on Study)
Provincial and Regional Policy review, analysis, and Council recommendations

Reviewed Every (5-10) Years + Assessment if Update is Required
- Official Plan
- Rural Zoning By-law
- Urban Zoning By-law
- Urban Design Guidelines
- Green Development Standards
SpeaKING Online Community Engagement Platform per New or Refreshed Policy Open (1-2 Months)
Minimum (2) Public Information Centers / Open Houses per New or Refreshed Policy per Urban Area (or As Applicable)
PICs/Open Houses Advertised Minimum of (10) Business Days Ahead of Event(s) via Website, SpeaKING, Newspaper, E-Bulletins and Social Media

Headline Performance Measures

Headline Performance Measures
How Much (#) of active policy planning projects per year by type (major / minor) How Well / Better Off (%) of forecasted project milestones achieves (by project) (%) of up-to-date core planning policies (%) of annual projects meeting statutory engagement standards

How Much

(#) of active policy planning projects per year by type (major / minor)

How Well / Better Off

(%) of forecasted project milestones achieves (by project)
(%) of up-to-date core planning policies
(%) of annual projects meeting statutory engagement standards

Economic Development

Funding Source	Divisional Sub-Services
Funding Source	Offering	Type	Name	Source
Tax Levy Grants	Discretionary	Ancillary	Business Development (EconomicKING)	Council Approved
	Discretionary	Ancillary	Hospitality, Tourism and Recreation (ExperienceKING)	Council Approved
	Discretionary	Ancillary	Programs, Plans and Strategies	Council Approved

Governing Legislation, By-laws or Corporate Policies
Planning Act, 1990 Section 28(3), (6), (7) Section 29 Section 32(1) Municipal Act, 2001 Section 106(1) Our KING: Official Plan Section (9.3.1) Community Improvement Area By-law (2021-033) Adoption of Community Improvement Plan By-law (2021-034)

Business Development (EconomicKING)

Name and Description	Level of Service	Service Standard
Business Development Planning and managing direct business development support efforts including retention, expansion, and attraction efforts. Lead business development efforts to support growth and revenue generation, as well as employment opportunities in King. Primary liaison for local businesses and the Township.	Support for (1400) businesses in King Main economic sectors: Manufacturing Agriculture Retail and service Construction Equine Tourism Hospitality Businesses visits, engagements, and communications Township representation at Chamber of Commerce Board meetings EconomicKING.ca Campaign promotion (newspaper and social media) and inquiry support with local partners including: ShopKING Shop Local with the Chamber of Commerce ShopHERE Federal and Provincial Funding Program Digital Main Street Federal and Provincial Funding Program	(5) business engagements per week Requests for business engagements scheduled within (2) business days Communications and Outreach Bi-monthly targeted email communications Weekly website and portal updates Bi-weekly social media posting Newspaper ads for events / initiatives ShopKING Campaign Bi-annual newspaper promotions Bi-weekly social media posting ShopHERE and Digital Main Street Re-posting and sharing resources only

Name and Description

Level of Service

Service Standard

Business Development

Planning and managing direct business development support efforts including retention, expansion, and attraction efforts. Lead business development efforts to support growth and revenue generation, as well as employment opportunities in King. Primary liaison for local businesses and the Township.

Support for (1400) businesses in King
Main economic sectors:
- Manufacturing
- Agriculture
- Retail and service
- Construction
- Equine
- Tourism
- Hospitality
Businesses visits, engagements, and communications
Township representation at Chamber of Commerce Board meetings
EconomicKING.ca
Campaign promotion (newspaper and social media) and inquiry support with local partners including:
- ShopKING Shop Local with the Chamber of Commerce
- ShopHERE Federal and Provincial Funding Program
Digital Main Street Federal and Provincial Funding Program

(5) business engagements per week
Requests for business engagements scheduled within (2) business days
Communications and Outreach
- Bi-monthly targeted email communications
- Weekly website and portal updates
- Bi-weekly social media posting
- Newspaper ads for events / initiatives
ShopKING Campaign
- Bi-annual newspaper promotions
- Bi-weekly social media posting
ShopHERE and Digital Main Street
- Re-posting and sharing resources only

Hospitality, Tourism and Recreation (ExperienceKING)

Name and Description	Level of Service	Service Standard
Hospitality, Tourism and Recreation Plan and promote hospitality, tourism, and visitation to King for residents and non-residents including restaurants, day trips, recreational activities, hospitality experiences, local farming, and equestrian etc.	ExperienceKING.ca Outreach, communications, and promotion of Township to local and external residents, businesses, and community groups Township representation on Tourism Task Force	Communications and Outreach Bi-monthly targeted email communications Weekly website and portal updates Bi-weekly social media posting Monthly newspaper ads with business information and resources

Name and Description

Level of Service

Service Standard

Hospitality, Tourism and Recreation

Plan and promote hospitality, tourism, and visitation to King for residents and non-residents including restaurants, day trips, recreational activities, hospitality experiences, local farming, and equestrian etc.

ExperienceKING.ca
Outreach, communications, and promotion of Township to local and external residents, businesses, and community groups
Township representation on Tourism Task Force

Communications and Outreach
- Bi-monthly targeted email communications
- Weekly website and portal updates
- Bi-weekly social media posting
Monthly newspaper ads with business information and resources

Plans, Programs and Strategies

Name and Description	Level of Service	Service Standard
Programs, Plans and Strategies Development, management, and administration of economic development related programs, plans and strategies.	CIP Grant Program Maximum combinable grant value $47,500 +10 grants offered per year with values ranging from $2500 to $15,000 (value is 50% rebate of proposed improvement) (2) grant sub-streams available Village Vibrancy (Urban) Rural Resilience (7) village vibrancy grant types available Façade and signage Property Business accessibility Parking Building / use conversion Planning application and building permit fees Tax increment equivalent (9) rural resilience grant types available Agi-tourism use Sale of local produce Value add activity On-farm dining Signage Façade Infrastructure Planning application and building permit fees Professional services and related costs Economic Development Strategy Community Improvement Plan Community Tourism Plan Main Street Revitalization Strategy Core Area Parking Study Annual Spotlight on Business Program *Program being reassessed with King Chamber of Commerce Mayors Energy Challenge	CIP Village Vibrancy Grant - Eligible properties and precincts (5) year review and update Economic Development Strategy Community Improvement Plan Tourism Plan Main Street Revitalization Strategy Core Area Parking Study – Nobleton (3) year review and update Core Area Parking Study – Schomberg Core Area Parking Study – King City Public engagement on plan and strategy updates Dedicated SpeaKING page PIC(s) PICs advertised (10) days in advance + ongoing public engagement promotion through website, SpeaKING, newspaper, e-bulletin, and social media

Name and Description

Level of Service

Service Standard

Programs, Plans and Strategies

Development, management, and administration of economic development related programs, plans and strategies.

CIP Grant Program
- Maximum combinable grant value $47,500
- +10 grants offered per year with values ranging from $2500 to $15,000 (value is 50% rebate of proposed improvement)
- (2) grant sub-streams available
  - Village Vibrancy (Urban)
  - Rural Resilience
- (7) village vibrancy grant types available
  - Façade and signage
  - Property
  - Business accessibility
  - Parking
  - Building / use conversion
  - Planning application and building permit fees
  - Tax increment equivalent
- (9) rural resilience grant types available
  - Agi-tourism use
  - Sale of local produce
  - Value add activity
  - On-farm dining
  - Signage
  - Façade
  - Infrastructure
  - Planning application and building permit fees
  - Professional services and related costs
Economic Development Strategy
Community Improvement Plan
Community Tourism Plan
Main Street Revitalization Strategy
Core Area Parking Study
Annual Spotlight on Business Program
- *Program being reassessed with King Chamber of Commerce
Mayors Energy Challenge

CIP Village Vibrancy Grant - Eligible properties and precincts
(5) year review and update
- Economic Development Strategy
- Community Improvement Plan
- Tourism Plan
- Main Street Revitalization Strategy
- Core Area Parking Study – Nobleton
(3) year review and update
- Core Area Parking Study – Schomberg
- Core Area Parking Study – King City
Public engagement on plan and strategy updates
- Dedicated SpeaKING page
- PIC(s)
PICs advertised (10) days in advance + ongoing public engagement promotion through website, SpeaKING, newspaper, e-bulletin, and social media

Headline Performance Measures

Headline Performance Measures
How Much (#) of business engagements and communications (#) of successful Community Improvement Plan Grant applications How Well / Better Off Net (#) of new businesses in King ($) non-residential tax base ($) in CIP Grant funding received by successful applicants CIP Contribution Ratio (Township : Recipient) (%) of overall Action Plan / Strategies & Studies complete (by type) (%) of up-to-date Action Plan, Strategies and Studies

How Much

(#) of business engagements and communications
(#) of successful Community Improvement Plan Grant applications

How Well / Better Off

Net (#) of new businesses in King
($) non-residential tax base
($) in CIP Grant funding received by successful applicants
CIP Contribution Ratio (Township : Recipient)
(%) of overall Action Plan / Strategies & Studies complete (by type)
(%) of up-to-date Action Plan, Strategies and Studies

By-law Enforcement

Funding Source	Divisional Sub-Services
Funding Source	Offering	Type	Name	Source
Tax Levy User Fees	Mandatory	Core	Municipal Law Enforcement	Provincial Council Approved
	Mandatory	Core	Parking Enforcement	Provincial Council Approved
	Discretionary	Ancillary	Permits and Programs	Council Approved Administrative

Governing Legislation, By-laws or Corporate Policies
By-law Inventory Municipal Act, 2001 Building Code Act, 2001 Re-Opening Act, 2001 Planning Act, 2001 Highway Traffic and Offences Act, 1988

Municipal Law Enforcement

Name and Description	Level of Service	Service Standard
Municipal Law Enforcement Enforcement of municipal by-laws and provincial statutes, including public education, complaint management, mediation, and investigations. Includes the management and administration of fines, orders, and escalation to courts where applicable.	Reactive (complaints) and proactive (visible from patrol only) investigation and enforcement of community and property violations of Township By-laws By-law Enforcement Policy & Appendix	High Priority (health and safety) acknowledged and investigated within (24) hours; enforcement within (7) business days Medium and Low Priority complaints acknowledged within (2) business days with expected follow up time provided Annual enforcement reports provided to Council

Name and Description

Level of Service

Service Standard

Municipal Law Enforcement

Enforcement of municipal by-laws and provincial statutes, including public education, complaint management, mediation, and investigations. Includes the management and administration of fines, orders, and escalation to courts where applicable.

Reactive (complaints) and proactive (visible from patrol only) investigation and enforcement of community and property violations of Township By-laws
By-law Enforcement Policy & Appendix

High Priority (health and safety) acknowledged and investigated within (24) hours; enforcement within (7) business days
Medium and Low Priority complaints acknowledged within (2) business days with expected follow up time provided
Annual enforcement reports provided to Council

Parking Enforcement

Name and Description	Level of Service	Service Standard
Parking Enforcement Provision of reactive and proactive parking enforcement of on street and off-street parking by-laws. Includes the management and administration of parking tickets, appeals, exemption processes, first attendance hearings and adjudication services.	Proactive (patrol) and reactive (complaints) for parking violation, intake and processing of complaints and parking ticket issuance First attendance hearing and ticket adjudication decisions and administration Intake and processing of Parking Permit applications (exemption from applicable by-law violations)	Adjudication requests reviewed and decision provided within (3) business days First offenders receive automatic 50% reduction of ticket cost when adjudicated Parking Permit applications are automatically processed based on pre-set criteria in compliance with the Parking By-law

Name and Description

Level of Service

Service Standard

Parking Enforcement

Provision of reactive and proactive parking enforcement of on street and off-street parking by-laws. Includes the management and administration of parking tickets, appeals, exemption processes, first attendance hearings and adjudication services.

Proactive (patrol) and reactive (complaints) for parking violation, intake and processing of complaints and parking ticket issuance
First attendance hearing and ticket adjudication decisions and administration
Intake and processing of Parking Permit applications (exemption from applicable by-law violations)

Adjudication requests reviewed and decision provided within (3) business days
First offenders receive automatic 50% reduction of ticket cost when adjudicated
Parking Permit applications are automatically processed based on pre-set criteria in compliance with the Parking By-law

Permits

Name and Description	Level of Service	Service Standard
Permits and Programs Processing, issuance, and management of Sign Permits in compliance with the Township Signs by-laws.	Sign Permits: Ground (Inspection required) Wall (Inspection required) Mobile Banner	Complete Sign Permit applications processed within (5) business days

Name and Description

Level of Service

Service Standard

Permits and Programs

Processing, issuance, and management of Sign Permits in compliance with the Township Signs by-laws.

Sign Permits:
- Ground (Inspection required)
- Wall (Inspection required)
- Mobile
- Banner

Complete Sign Permit applications processed within (5) business days

Headline Performance Measures

Headline Performance Measures
How Much (#) of by-law cases opened (#) of patrols and inspections (#) of bag sign removals (#) of Orders, Pre-Summons and Notices issued (#) of cases escalated to legal (Part 1-3, Court, Remediation, Title Search, Corporate Search) (#) of parking ticket warnings and parking tickets issued (#) of sign permit applications processed How Well / Better Off (%) of cases escalated to legal (Part 1-3, Court, Remediation, Title Search, Corporate Search) (#) of parking permits issued (#) of parking ticket responses by type (%) of sign permit applications processed within standard

How Much

(#) of by-law cases opened
(#) of patrols and inspections
(#) of bag sign removals
(#) of Orders, Pre-Summons and Notices issued
(#) of cases escalated to legal (Part 1-3, Court, Remediation, Title Search, Corporate Search)
(#) of parking ticket warnings and parking tickets issued
(#) of sign permit applications processed

How Well / Better Off

(%) of cases escalated to legal (Part 1-3, Court, Remediation, Title Search, Corporate Search)
(#) of parking permits issued
(#) of parking ticket responses by type
(%) of sign permit applications processed within standard

Building

Funding Source	Divisional Sub-Services
Offering	Type	Name	Source
User Fees	Mandatory	Core	Building Permit Applications	Provincial Council Approved
Mandatory	Core	Building Inspections	Provincial

Funding Source

Divisional Sub-Services

Offering

Type

Name

Source

User Fees

Mandatory

Core

Building Permit Applications

Provincial

Council Approved

Mandatory

Core

Building Inspections

Provincial

Governing Legislation, By-laws or Corporate Policies
Ontario Building Code Act, 1992 O.Reg.332/12 Municipal Act, 2001

Building Permit Applications

Name and Description	Level of Service	Service Standard
Building Permits Administrative management of the building permit process, permit applications, review for compliance with the Ontario Building Code and coordination of mandatory inspections. Includes the management and provision of property information requests and disclosure of information.	Building Permits: New homes and additions Renovations and interior alterations Deck Tents Demolition Sewage systems Accessory structure Sewer connection and decommissioning Water service and upgrades Change of use Model certification Farm / Agricultural Administration and management of the Septic Inspection Program Property Information Request (PIR) Sewage System Information Request (SSIR) Property Compliance Letter	Building permit application receipt acknowledgement within (3) business days The following standards apply for processing complete permit applications: Single Family, Semi-Detached, Townhouse or Row House and Related Accessory Structure [House]– (10) Business Days Small Commercial and Industrial Buildings [Small Building]– (15) Business Days Large Commercial, Industrial, Institutional Buildings, Multi-Story Residential Building [Large Building]– (20) Business Days Large Complex Buildings or Multi-Story Residential Buildings More than 18 Meters Tall [Complex Building] – (30) Business Days *If at any point in the application process a building permit application is deemed incomplete, the service standards start again Information and compliance requests processed within (10) business days Monthly permit value reporting (king.ca)

Name and Description

Level of Service

Service Standard

Building Permits

Administrative management of the building permit process, permit applications, review for compliance with the Ontario Building Code and coordination of mandatory inspections. Includes the management and provision of property information requests and disclosure of information.

Building Permits:
- New homes and additions
- Renovations and interior alterations
- Deck
- Tents
- Demolition
- Sewage systems
- Accessory structure
- Sewer connection and decommissioning
- Water service and upgrades
- Change of use
- Model certification
- Farm / Agricultural
Administration and management of the Septic Inspection Program
Property Information Request (PIR)
Sewage System Information Request (SSIR)
Property Compliance Letter

Building permit application receipt acknowledgement within (3) business days
The following standards apply for processing complete permit applications:
- Single Family, Semi-Detached, Townhouse or Row House and Related Accessory Structure [House]– (10) Business Days
- Small Commercial and Industrial Buildings [Small Building]– (15) Business Days
- Large Commercial, Industrial, Institutional Buildings, Multi-Story Residential Building [Large Building]– (20) Business Days
- Large Complex Buildings or Multi-Story Residential Buildings More than 18 Meters Tall [Complex Building] – (30) Business Days
*If at any point in the application process a building permit application is deemed incomplete, the service standards start again
Information and compliance requests processed within (10) business days
Monthly permit value reporting (king.ca)

Building Inspections

Name and Description	Level of Service	Service Standard
Building Inspections Enforcement and compliance monitoring of all aspects of the Ontario Building Code.	24/7 emergency on-call response As Built Plans Review On-site Inspections (permit holders, non-compliance, emergency) Inspections for septic program	Inspections booked and completed within (2) business days of the request Emergency complaints / requests responded to within (24) hours Response to construction without a permit (non-emergency) within (2) business days

Name and Description

Level of Service

Service Standard

Building Inspections

Enforcement and compliance monitoring of all aspects of the Ontario Building Code.

24/7 emergency on-call response
As Built Plans Review
On-site Inspections (permit holders, non-compliance, emergency)
Inspections for septic program

Inspections booked and completed within (2) business days of the request
Emergency complaints / requests responded to within (24) hours
Response to construction without a permit (non-emergency) within (2) business days

Headline Performance Measures

Headline Performance Measures
How Much (#) of Building Permit applications received (#) of inspections completed (#) of information and compliance requests by type (#) of Building Permits issued (#) of septic program inspections completed How Well/Better Off (%) of complete building permit applications completed to standard Ratio of passed vs. failed inspections Ratio of residential vs. non-residential permits (#) of no-permit properties identified (%) of passed septic inspections

Headline Performance Measures

How Much

(#) of Building Permit applications received
(#) of inspections completed
(#) of information and compliance requests by type
(#) of Building Permits issued
(#) of septic program inspections completed

How Well/Better Off

(%) of complete building permit applications completed to standard
Ratio of passed vs. failed inspections
Ratio of residential vs. non-residential permits
(#) of no-permit properties identified
(%) of passed septic inspections

‘Saved by the Beep:’ Testing Smoke Alarms Can Save Lives

Popular Searches

Service Profiles

Growth Management Services

Development and Land Use Planning

Policy Planning

Economic Development

By-law Enforcement

Building

Council Meeting