You asked. We answered. This week's Top 5 customer service questions

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General News
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You asked. We answer.

The Township of King’s customer service team, ServiceKING, connects daily with the community. The team is ready to answer your call or email message and to welcome you in-person to the King Township Municipal Centre.

Here are the Top 5 topics heard this week by the ServiceKING team with links to where to find information.

Keeping Yards Clean in King

Some King residents are concerned about unkept properties near them.

The Clean Yards By-law​ 2016-68​ sets out minimum standards for properties in the Township of King including some rules on litter, waste and property maintenance (long grass and weeds) to help ensure that properties are safe, clean and attractive in relation to adjacent properties.

If you wish to file a complaint about the maintenance of a property in your area, please contact By-law Enforcement Services by email by-law@king.ca ​ and provide the municipal address a small description of your concern and your return contact information (phone number, name and municipal address). You can also call 905-833-5321 and a ServiceKING Representative will take your details or assist you.

Grass-cutting and Maintenance on Municipal Property

The Township of King Parks and Forestry Division provides a wide range of Township services that maintain, beautify, protect and enhance both the existing infrastructure of King and its future growth plan.

For information about parks in King, visit www.king.ca/parks.

If you require more information about a Township park, have a concern or want to report a problem, please contact parks@king.ca​ or 905-833-5321.

Building Permit Information

Building Permit is formal permission to begin the construction, demolition, addition or renovation on a property. As part of the Building Permit process, a Building Permit Application must be submitted.

Township of King staff review your plans to ensure they comply with the Ontario Building Code, Township Zoning By-laws and other Applicable Law. The Township recommends getting a zoning certificate before applying for a building or pool permit.

Zoning

Visit king.ca/buildingpermits and king.ca/ZoningCertificate for more information.

Planning and Zoning Requests

Residents are calling with questions or comments for a Township planner. To book some one-on-one time with a King planner, visit  king.ca/AskKingPlanning.

For zoning information, visit www.king.ca/zoningbylaws 

Summer Camps and Recreation Programs

King Summer Camps offer a variety of programming throughout the Township for residents and non-residents. 

The Summer Camp Guide includes all the need-to-know information, new camps, camp descriptions and course codes for online registration.

Each camp location can accommodate children and youth ages 4 to 15. Program offerings include arts, science, dance, cooking, outdoor adventure, field trips, and more. Visit king.ca/camps.

For information about Recreation and Drop-in Programs, visit king.ca/recreation and king.ca/DropinPrograms.