You asked. We answered. This week's Top 5 customer service questions

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King's Top 5

You asked. We answer.

The Township of King’s customer service team, ServiceKING, connects daily with the community. The team is ready to answer your call or email message and to welcome you in-person to the King Township Municipal Centre.

Here are the Top 5 topics heard this week by the ServiceKING team with links to where to find information.

May 17

Water bill questions

Some residents want more information about their water bills. The first-quarter billing from January to March 2023 were due on May 17, 2023.

Payment options for both water and tax bills include:

  • Pre-Authorized Debit (PAD) Program
  • Electronic Banking
  • Bank Payment
  • Mail
  • In-Person
  • Post-Dated cheques
  • Online Payments

For water bill information, visit king.ca/waterbilling. To learn about where your water goes, visit york.ca/savewater.

Zoning Inquiries

For zoning information in King, visit king.ca/business/zoning. For zoning information related to a building or pool permit, visit king.ca/zoningcertificate.

Street Sweeping

King’s contracted street sweeping was completed at the end of April. The Township encountered obstacles, including some cars parked on the roadway and contractors occupying the roadway with bins and material. 

The Township is continuing with street sweeper touch-ups in locations where cars were parked as well as sweeping parking lots for the Township’s recreation centres.

Please note that wet weather prevents the Township from sweeping. Visit www.king.ca/streetsweeping

Plow Damage to Sod, Roads and Sidewalks

Crews have been out all month fixing damaged sod, as well as roads and sidewalks. To complete a claim report form, visit king.ca/transportation.

Gravel Roads

Gravel road maintenance is underway in the Township of King. This work is an important part of rural road maintenance and done to maintain our roads in a state of good repair. The work will begin with the re-grading of roads, the placement of granular a material where material has been lost due to winter operations or where there is poor drainage (select areas), spot ditching and the placement of calcium chloride to act as a binder and dust suppressant. 

Work is continuous (weather-dependant) and will continue for the next two months.  Temporary lane closures will be used when necessary to allow Township staff to complete all work. Visit king.ca/transportation.