As a part of King Township’s commitment to provide the highest water quality possible to our residents we have developed a Watermain Cleaning Program which is aimed at removing accumulated material and keeping the watermains as clean as possible.
Low Water Pressure
If you are experiencing low water pressure please review the troubleshooting guideline before contacting ServiceKING.
Prevent Frozen Pipes
Insulate pipes that are most prone to freezing (near outside walls/ crawlspaces). You can find insulation covers at your local hardware store. Leaving for an extended period of time? Contact ServiceKING to have your water shut off to avoid freezing at 905-833-5321. Ensure areas that contain indoor water pipes are kept above 8 degrees Celsius (especially near your water meter).
Do not use a torch or flame to thaw pipes – this is a fire hazard. Instead, try applying another form of heat to the pipe (heating pad, hair dryer, space heater, hot towel). Dependent on how cold it is outside, the process of unfreezing can take between 1-6 hours.
Contact ServiceKING to schedule delivery of your new water meter as soon as your water service is connected to the watermain. It is the owner/contractor’s responsibility to install the water meter and book an inspection. Homeowners will continue to receive quarterly water bills that include fixed maintenance charges during construction.
Factors That can Cause High Water Consumption:
Leaky Faucets
A faucet that leaks at a rate of 1 drip per second can waste up to 20 litres per day! Faucets include: sinks, tubs, outdoor taps, hoses etc.
Tip: Ensure your faucets are properly closed. Check for worn out washers which could be causing a leak. If you have done both of these checks, we recommend having your local plumber check, assess and repair the leak.
Water Softener
Occasionally, the backflow or backwash feature will stay open, leaving pressurized water flowing directly and quietly into the drain system, wasting large amounts of water. If you hear water flowing inside this system when no taps or water fixtures are operating, this will lead to high consumption. We recommend that you contact your local plumber to resolve the issue.
Tip: Regularly check and monitor your water softener cycles. By-pass the unit until you can have an independent plumber assess and resolve the issue.
Leaky Toilets
Depending on the age and manufacture of your toilet, it can use between 6-32 litres of water per flush! An undetected leak in your toilet could use up to 330 litres per day on-top of your daily consumption.
Tip: Newer toilets offer a much lower number of litres per flush. Speak to your hardware store or local plumber to see if a new toilet is right for you! However, please be advised new toilets are still susceptible to leaks! You can identify possible leaks through noise (i.e. a hiss sound) that signals continuous water flow from your tank to the toilet. Try using food coloring in the tank to see if it seeps into the bowl, which would indicate a leak.
Overnight Leak Test
Sometimes a slow drip leak in your water lines can lead to high consumption.
Tip: Record your water meter reading before going to bed. Obtain a second meter reading in the morning before using water. If the meter reading has changed, it indicates water has been consumed somewhere in your home. We recommend having your local plumber come and check for leaks.
Watermain Swabbing
2024 Swabbing in King City
- Watermain Swabbing will begin Monday, October 21st to Friday, October 25th 2024 North of King Road.
- The work will be completed during daytime hours with the typical service interruption of 9:00am to 4:00pm.
- Notices will be hand delivered to the affected residents and businesses.
- For the Swabbing map, please click here.
For any further questions please contact ServiceKing at 905-833-5321 or by emailing serviceking@king.ca.