You asked. We answered. This week's Top 5 customer service questions

Posted:
Category
General News
Type(s)
News

The Township of King’s customer service team, ServiceKING, connects daily with the community. The team is ready to answer your call or email message and to welcome you in-person to the King Township Municipal Centre.

Here are the Top 5 topics heard this week by the ServiceKING team with links to where to find information.

King roads: gravel and snow

King has 490 kilometres of roads, including 426 paved and 64 gravel roads. King’s snow clearing team keeps Township roads and sidewalks safe, while York Region manages the Regional roads in King, which includes winter maintenance.

The Township repairs cracks and potholes and regrades and scrapes gravel roads. Most repair work is done after the winter season. Visit king.ca/snowremoval.

Grader

Parking tickets and parking information

Residents want information about winter parking, parking tickets and general parking information in King. Find information about paying or disputing parking tickets, on-street parking rules or permits at king.ca/parking.

Property tax information

Residents have questions about property tax. The 2023 Interim tax bill due dates are Feb. 22, 2023, and April 26, 2023. To learn more about Property Tax in King, visit king.ca/propertytaxes.

Water bill questions

Some residents want more information about their water bills. The fourth-quarter billing from October to December 2022 is due on Feb. 24, 2023.

Payment options for both water and tax bills include:

  • Pre-Authorized Debit (PAD) Program
  • Electronic Banking
  • Bank Payment
  • Mail
  • In-Person
  • Post-Dated cheques
  • Online Payments

For water bill information, visit king.ca/waterbilling. To learn about where your water goes, visit york.ca/savewater.

Building permits

Residents are asking about building permits. Information about building permit applications and what does and does not require a building permit is posted at king.ca/buildingpermits.