Online dashboard shows residents how their tax dollars are delivering results
Township of King, Ont. (May 11, 2026) — King Township continues to excel in service delivery, accountability and transparency, as demonstrated with the release of the 2025 Service Performance Report which was presented to Council at the April 27 meeting. The report highlights significant improvements across various service areas and showcases King’s commitment to delivering high-quality services to make life better in King for everyone.
View the report and interactive online dashboard
The 2025 Service Performance Report highlights significant improvements in service quality and value, with 84 per cent of quality and value-related measures showing progress from the previous year. This demonstrates King Township's commitment to meeting and exceeding defined service levels and standards.
Additionally, King Township remains the only municipality in York Region to publish its service performance measures in such a comprehensive manner with the interactive online dashboard providing residents easy access to detailed performance data across five departments and 24 service delivery portfolios.
King Township’s service-based budget organizes expenditures into six service areas to better align with community needs and priorities, making it easier for residents to understand the value they receive for their tax dollars. The Service Performance Report is organized into these same six service areas.
Highlights by service area include:
Planning and Growing King: Completed the Growth Management Strategy, the Highway 11 Corridor Study and the Employment Lands Strategy. Began the Green Development Incentives Program and made significant progress in policy planning projects and capital infrastructure projects. Notable increases in building inspections and new and engaged businesses in King.
Keeping King Safe: A substantial increase in parking tickets issued, inspections and investigations completed and emergencies responded to.
Maintaining King: Increase in funding to community and affiliated groups through Enrich King programs and 100 per cent completion of pothole repairs and snow removal within standard times. There were 143,593 visitors to Zancor Centre in its first year, 51,801 at Trisan Centre and 47,746 at the Dr. William Laceby Nobleton Community Centre & Arena.
Serving King: A substantial growth in social media impressions, engagements, video views and new followers. Growth in programs offered, residents and tourists attracted at events, visits to library branches, items borrowed and museum exhibitions held. Enhanced service levels through Service King with 99 per cent cases closed within standard time.
Greening King: Expansion of greening initiatives and workshops and increase in trees, shrubs and wildflowers planted, invasive species removal and water-use portal users. Increased recycle coach app users and e-waste diversion, and compliance with playground inspection standards.
Governing King: Efficient processing of Council agendas, regulatory requests and public planning notices. Substantial growth in e-billing users and online customer payments.
Residents can explore the service performance dashboard at king.ca/ServicePerformance. This tool provides a comprehensive view of King's performance measures, making it easier for the community to engage with and understand the data.
Quotes
Steve Pellegrini
Mayor, King Township
“The 2025 Service Performance Report shows King residents, clearly and transparently, how their tax dollars are being used and where we’re delivering results. With more than 80 per cent of our measures improving year over year, this report demonstrates the Township’s commitment to high‑quality services, strong accountability and making day‑to‑day life better for people who live and work in King.”
Daniel Kostopoulos
Chief Administrative Officer, King Township
“King Township continues to demonstrate its commitment to transparency and accountability as the only municipality in York Region to publish comprehensive and accessible service performance measures. The 2025 Service Performance Report highlights progress toward the Township’s service goals while clearly identifying areas for improvement and the actions being taken—reinforcing staff’s responsibility to Council and residents and a culture of continuous improvement.”
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Media Contact(s)
Township of King
Carling Fee, Communications Specialist
Township of King | Phone: 905-833-4575 | Email: media@king.ca