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Water and Wastewater

​​Q3 Water Bills - Update #2

The Township provided a preliminary update regarding Q3 water bills on November 3 and would like to thank residents who have emailed and called our offices to further obtain information about their bill. We are providing this additional update as a result of your inquiries and our review of our water systems and usage data:

  • There has been no change to the water and wastewater rates since they were approved in January 2020. The Q1 (January – March, 2020) and Q2 (April – June, 2020) water rate is the same rate used to calculate water bills for Q3 (July – September, 2020). The only difference is consumption which is typically higher in summer months.
  • The attached table​ provides a comparison between water and wastewater rates and charges for 2019 and 2020.​ ​The increases are necessary to pay for the costs of treating and delivering safe drinking water, treating wastewater and maintaining and rehabilitating King’s infrastructure. With the legislative changes made in Ontario as a result of the Walkerton crisis, municipalities like King are continuing to conform to new statutes governing the management of water and wastewater systems. 
  • King operates within a 3-tier increasing block water rate structure whereby the more water consumed, the greater the cost per cubic metre. The majority of King’s ratepayers fall within the Tier 1 block. Tiered water pricing is a critical tool used to incentivize conservation and encourage responsible consumption. It is most likely that if you operate a sprinkler system regularly or a commercial business, a portion of your bill will fall under Tier 3 rates. It was determined through our analysis that in some instances, sprinkler systems were operating beyond two or three hours at a time resulting in significantly high consumption. To learn how to conserve water in and around your home, visit http://waterfortomorrow.ca.
  • The Township’s water software can analyze water usage down to the day and hour. We can assist you in learning more about your consumption habits and what might be causing your increase in water consumption by contacting us directly.
  • One cubic metre equals 1,000 litres – equivalent to approximately 208 toilet flushes, 4 baths, 25 washing machine loads or 28 showers.
  • Helpful hints on identifying leaks or other sources of water that may contribute and impact your water consumption are available on our website: https://bit.ly/waterconsumptiontips
  • As part of the 2021 Budget process, the Water and Wastewater rates will be reviewed and presented to Council in the new year. A presentation of the 2021 Water and Wastewater Study will be presented to Council on Monday, January 11, 2021 at 6 p.m. In addition, the presentation of 2021 Water and Wastewater Rates will be presented to Council on Monday, January 25, at 6 p.m.
As a reminder, water bills are due on November 16. Please contact ServiceKing at 905-833-5321 for assistance or visit our website to learn more about payment options - https://bit.ly/kingfinanceFAQ.​

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Q3 Water Bills – Update #1

The 2020 Q3 (July 1 to September 30) water bills were mailed to ratepayers on Monday, October 26, 2020 and are due on November 16, 2020. The Township has received inquiries regarding these bills and would like to provide some helpful information:

  • Water bills represent a 90 day timeline of billing (3 months);
  • The Q3 bill is typically higher in consumption than the other three billing periods because it covers a time period of higher consumption in the summertime (i.e. filling pools, sprinkler systems, watering gardens); and
  • Many household members have been home, resulting in higher consumption, due to the COVID-19 pandemic.

Municipalities have legal responsibilities in terms of operating and maintaining safe water systems and are required by the Sustainable Water and Sewage Systems Act (2002) to recover the full cost of providing water services to the public. The Safe Drinking Water Act was also passed in 2002 in the wake of the Walkerton tainted water tragedy.

Township staff are aware of concerns raised regarding water rates and are reviewing water consumption data.

If you'd like to receive more information about your water bill, including a year-to-year comparison of your consumption and bill payment amounts, or if you require payment arrangements due to special circumstances (for 2020, payment over 3 months with no interest or penalty. Residents must contact the Township in advance of the due date to avoid any penalty), please contact ServiceKING at 905-833-5321 or email serviceking@king.ca, Monday to Friday, 8:30 a.m. to 4:30 p.m.

Payment options include the Pre-Authorized Debit (PAD) Program, electronic banking, bank payment, online payments by credit card (up to $1,000 via http://onlineservices.king.ca) or via cheque through mail/drop-box. In-person payments are currently not accepted due to the COVID-19 pandemic and current office closure.​


 

​The Township of King's water and wastewater services operate under a two-tiered system. The Region of York is responsible for water supply, transmission mains, storage facilities and booster pumping stations; as well as ​​wastewater treatment and truck collection systems. The Township is responsible for the operation and maintenance of the local of water distribution systems in King City, Nobleton, Schomberg and  Ansnorveldt; as well as collection systems in  King City, Nobleton and Schomberg. 

Users of municipal water and wastewater services in King Township are charged quarterly on the basis of two billing components:

The water and wastewater rates that are charged to the users on a quarterly basis consist of two components:

​​1. Fixed Water/Sewer Maintenance Charges - ensure a base level of funding is available to support life cycle maintenance of infrastructure assets used in the distribution and transmission of water and collection of wastewater, as well as related long-term debt servicing costs incurred. 

2.  Variable Water/Sewer Use charges - are calculated on the basis of water consumption in cubic meters. The variable charges ensure annual operating costs for personnel (internal and contractors), water supply/distribution, wastewater collection/treatment, and general administration are appropriately funded.
​​

​Water and Wastewater Usage/Consumption & Maintenance Charges are invoiced on a quarterly billing cycle.​​​

Water and Wastewater FAQ

​Below are the rates for 2019 and 2020

​Water Rates

By-Law 2020-002 Water and Wastewater Rates

 Leak Detection & High Consumption

If you believe you have a leak, or would like to see ways to reduce your seasonal consumption please see the document below:

Detecting Water Leaks in your Home​

For Water Only Customers

Quarterly Water Charge = Metered Usage (consumption) X Water Consumption Charge + Water System Base
Charge

For Water & Wastewater (Sewer) Accounts

Quarterly Water & Wastewater (Sewer) Charge = Metered Usage (consumption) X (Water + Wastewater
(Sewer) Consumption Charge) + Water System Base Charge + Wastewater System Base Charge.

Wastewater rates apply following connection to the sanitary sewer system and will be included as per the
applicable mandatory connection by-law and notice.

Nobleton Wastewater (Sewer) Residents

Please be advised that several areas in Nobleton are now operational and properties have been connected to
the sanitary sewer system.  If this pertains to you, sewer system based and maintenance charges will be
included on your water bill.  In exchange for using the sanitary sewer system, residents are required to pay for
the operating costs with each water billing.   The costs that you paid earlier or that were added to your property
taxes were for the capital portion of the sanitary sewers.

If you have a new mailing address, please complete the Change of Mailing Address Form and submit by mail or email to serviceking@king.ca.