As a reminder, water bills are due on November 16. Please contact ServiceKing at 905-833-5321 for assistance or visit our website to learn more about payment options - https://bit.ly/kingfinanceFAQ.
Q3 Water Bills – Update #1
The 2020 Q3 (July 1 to September 30) water bills were mailed to ratepayers on Monday, October 26, 2020 and are due on November 16, 2020. The Township has received inquiries regarding these bills and would like to provide some helpful information:
- Water bills represent a 90 day timeline of billing (3 months);
- The Q3 bill is typically higher in consumption than the other three billing periods because it covers a time period of higher consumption in the summertime (i.e. filling pools, sprinkler systems, watering gardens); and
- Many household members have been home, resulting in higher consumption, due to the COVID-19 pandemic.
Municipalities have legal responsibilities in terms of operating and maintaining safe water systems and are required by the Sustainable Water and Sewage Systems Act (2002) to recover the full cost of providing water services to the public. The Safe Drinking Water Act was also passed in 2002 in the wake of the Walkerton tainted water tragedy.
Township staff are aware of concerns raised regarding water rates and are reviewing water consumption data.
If you'd like to receive more information about your water bill, including a year-to-year comparison of your consumption and bill payment amounts, or if you require payment arrangements due to special circumstances (for 2020, payment over 3 months with no interest or penalty. Residents must contact the Township in advance of the due date to avoid any penalty), please contact ServiceKING at 905-833-5321 or email email@example.com, Monday to Friday, 8:30 a.m. to 4:30 p.m.
Payment options include the Pre-Authorized Debit (PAD) Program, electronic banking, bank payment, online payments by credit card (up to $1,000 via http://onlineservices.king.ca) or via cheque through mail/drop-box. In-person payments are currently not accepted due to the COVID-19 pandemic and current office closure.
The Township of King's water and wastewater services operate under a two-tiered system. The Region of York is responsible for water supply, transmission mains, storage facilities and booster pumping stations; as well as wastewater treatment and truck collection systems. The
Township is responsible for the operation and maintenance of the local of water distribution
systems in King City, Nobleton, Schomberg and Ansnorveldt; as well as collection systems in King City, Nobleton and Schomberg.
Users of municipal water and wastewater services in King Township are charged quarterly on the basis of two billing components:
water and wastewater rates that are charged to the users on a quarterly basis
consist of two components:
1. Fixed Water/Sewer Maintenance Charges - ensure a base level of funding is available to support life cycle maintenance of infrastructure assets used in the distribution and transmission of water and collection of wastewater, as well as related long-term debt servicing costs incurred.
2. Variable Water/Sewer Use charges - are calculated on the basis of water consumption in cubic meters. The variable charges ensure annual operating costs for personnel (internal and contractors), water supply/distribution, wastewater collection/treatment, and general administration are appropriately funded.
Water and Wastewater Usage/Consumption & Maintenance Charges are invoiced on a quarterly billing cycle.
Water and Wastewater FAQ
Below are the rates for 2019 and 2020
By-Law 2020-002 Water and Wastewater Rates
Leak Detection & High Consumption
If you believe you have a leak, or would like to see ways to reduce your seasonal consumption please see the document below:
Detecting Water Leaks in your Home
For Water Only Customers
Quarterly Water Charge = Metered Usage (consumption)
X Water Consumption Charge + Water System Base
For Water & Wastewater (Sewer) Accounts
Quarterly Water & Wastewater (Sewer) Charge = Metered Usage
(consumption) X (Water + Wastewater
(Sewer) Consumption Charge) + Water
System Base Charge + Wastewater System Base Charge.
Wastewater rates apply following connection to the sanitary
sewer system and will be included as per the
applicable mandatory connection
by-law and notice.
Nobleton Wastewater (Sewer) Residents
be advised that several areas in Nobleton are now operational and properties
have been connected to
the sanitary sewer system. If this pertains to
you, sewer system based and maintenance charges will be
included on your water bill. In exchange for
using the sanitary sewer system, residents are required to pay for
operating costs with each water billing. The costs that you paid
earlier or that were added to your property
taxes were for the capital
portion of the sanitary sewers.
you have a new mailing address, please complete the Change of Mailing Address Form and submit by mail or email to firstname.lastname@example.org.