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COVID-19 Impacted Township Services

​​​​​​​​​​​​​Jump to Departmental Services by following the links below:

Building and Planning​ |​ Clerks and Bylaw | Economic DevelopmentFinance and Taxes​ | Fire and Emergency Services | King Township Public Library | Meetings and Events | Parks, Recreation and CultureRoads and Sidewalk Maintenance | Water and Wastewater | Waste Collection

How to protect yourself and others​​

You can help protect yourself and loved ones by taking the following precautions:

  • Wash your hands often with soap and water or use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, mouth and nose as much as possible.
  • Avoid contact with people who are ill and their items.
  • Cover your coughs and sneezes with a tissue. If you don't have a tissue, cough or sneeze into your upper sleeve or elbow, not your hands. Wash hands after coughing and sneezing.
  • Maintain a healthy lifestyle, including a healthy diet, exercise and enough sleep, to enhance your body's immune system.
  • If you need to self-isolate, please follow the advice from your healthcare provider.​​​

Symptoms of COVID-19​

Common signs include fever, and respiratory symptoms such as cough, shortness of breath, and breathing difficulties. In more severe cases, infection can cause pneumonia and acute respiratory distress.​

For more information on COVID-19:​

Contact King Township for information about services​

ServiceKing will continue to operate as usual through phone at 905-833-5321, email at serviceking@king.ca and online at www.king.ca


COVID-19 Impacted Township Services

BUILDING AND PLANNING​

  • Building: The Township continues to accept building permit applications,  however due to circumstances the review of same will likely be delayed. Customers can drop non-confidential plans, documents, payment (cheque only) and relevant information in the drop-box at the Township Municipal Centre. Any meetings with external clients will be completed by telephone only.  The Building Division will continue to schedule and conduct a modified inspection structure (subject to adjustment).  Please book inspections by email only at inspections@king.ca.  Contact Eric Moon at emoon@king.ca or Jennifer Roos at jroos@king.ca for further details on the revised inspection protocol. Additionally, you may send an email to inspections@king.ca to receive an automated reply further outlining the Building Divisions current operational status.​
  • Planning: The Township continues to accept planning applications. Customers can drop non-confidential plans and relevant information, in the drop-box at Township Municipal Centre. All meetings with external clients will be converted to conference calls. Please contact yhunter@king.ca or at 905-833-4062 for further information on protocol. ​

CLERKS AND BYLAW

  • ​Marriage ceremonies have been suspended and marriage licences will not be issued until normal business resumes. ​  ​
  • Requests for urgent need burials or interment rights purchases for Nobleton Community Cemetery can be made to ServiceKing by telephone at 905-833-5321 or serviceking@king.ca​ and they will forward to the Clerks Department staff, who will follow-up with the request directly.  
  • ​Non-urgent interment rights purchases or monument installations will not be processed until normal business resumes.
  • ​​Commissioner of Oath and Affidavit Services are suspended until further notice.
  • Film permits, road occupancy permits, noise permits, special occasion permits, and lottery licences will be dealt with on a case by case basis, subject to social gathering limitations. 
  • For any other Clerks-related services, please send an email to the Clerks Department at clerks@king.ca​ 

 Bylaw Enforcement Services 

  • Some enforcement efforts are being suspended unless safety or other issues arise, including but not limited to, overnight parking, parking for periods exceeding 3 hours, and interior home inspections.
  • ​Please send all by-law enforcement related inquires by email or telephone only. By-Law Enforcement will not be setting up meetings or facilitating parking tickets in person, however, they can be done by phone, online or email. By-Law will be reviewing all complaints to ascertain as to whether it is safe to attend that particular property and/or meet with property owners. 
  • Sign Permits are still being accepted, but must be made online at www.king.ca​ or by email - for questions please contact By-law Enforcement at 905-833-4002 or by-law@king.ca 

Animal Servi​ces​

  • The Township's contractor, Vaughan Animal Services, will continue to serve King through an emergency-based response until further notice. Emergencies include concerns such as injured or sick animals, bite complaints, dogs at large, stray confined dogs, and dangerous and aggressive dog complaints. Vaughan Animal Services can be contacted at 905-832-2281 or by email at animal.services@vaughan.ca. All other concerns will be tracked and responded to as soon as possible.  
  • The Vaughan Animal Shelter located at 70 Tigi Court, will be closed to the public, reopening April 6, 2020 at its regularly scheduled time.
  • Pet licences (cat/dog) are still available for purchase online.
  • Wildlife Services will continue to be provided by Toronto Wildlife Centre (TWC). You can reach them at 416-631-0662. Please note the TWC is currently open to the public for patient admissions after speaking with hotline operators and donation drop-offs only, from 9am to 6pm, 7 days per week – but the education and outreach program has been cancelled until further notice, which includes access to the on-site education area. ​​

ECONOMIC DEVELOPMENT

FINANCE AND TAXES

​​Property Taxes 

Property Taxes penalty fees waived​​

  • The Township is looking for ways to help provide financial relief from property taxes to residents.
  • For the time being, the Township is going to waive late payment fees on all property tax accounts. If you can pay your property taxes by April 27, 2020 please continue to do so. By waiving the penalty fees, the Township is hoping to give residents, who are in need, financial relief in the form of additional time to make their payment. If you cannot make your payment, there will be no late payment or penalty fees added to your property tax account provided the payment is received on or prior to June 29, 2020.
  • The Township will continue to monitor the impacts of COVID-19 and provide further updates in the coming weeks.

What about the post-dated cheque(s) I provided for my property tax payments?

  • Post-dated payments will be processed as normal, unless directed by the property owner. If you can pay your property taxes by April 27, 2020, please continue to do so. If you would like the Township to hold your post-dated cheque, please indicate this in writing by emailing treasury@king.ca.  If the post-dated cheque has already been processed; please contact your banking institution for assistance.​

I am paying monthly installments by post-dated cheques; how will I be affected?​

  • At this time, we are able to halt processing of post-dated cheque payments for April provided a written request (to treasury@king.ca) to hold the April payment is received by Friday, March 27, 2020.

Are you charging Non-Sufficient Fund (NSF) fees if my cheque bounces?​

  • The Township is waiving all Non-Sufficient Funds (NSF) charges at this time. Please be advised that your bank may charge NSF fees. Please contact your financial institution for more information.

I am on a Pre-Authorized Debit Plan (PAD), how will I be affected?​

  • The Township is continuing with the PAD withdrawals as normal, unless directed by the property owner. If you can pay your property taxes by April 27, 2020 please continue to do so. By waiving the penalty fees, the Township is hoping to give residents, who are in need, financial relief in the form of additional time to make their payment.
  • If you wish to withdraw from the PAD program, please indicate this in writing by email at pad@king.ca 
  • In the future, if you wish to re-enroll in the PAD program, your property tax account must be current without any owing amounts.

I am on a Due Date Installment Pre-Authorized Debit Plan (PAD-I); how will I be affected?​

  • The PAD-I payment file for the due date withdrawal (on April 27, 2020) will be sent for processing on Wednesday, April 22, 2020. Any changes to the enrolment in the PAD-I Due Date Installment Plan must be made in writing (to pad@king.ca) by Tuesday, April 21, 2020.

I am on the Monthly Pre-Authorized Debit Plan (PAD-M); how will I be affected?

  • The PAD-M payment file for the next monthly withdrawal (on April 1, 2020) will be sent for processing on Monday, March 30, 2020.   Any changes to the enrolment in the PAD-M Monthly Plan must be made in writing (to pad@king.ca​) by Friday, March 27, 2020.
  •  If the payment is returned as Non-Sufficient Funds (NSF), no fees will be applied by the Township. However, there may be fees imposed by your bank. Please contact your financial institution for more information.

If I withdraw from the Pre-authorized DebitPlan (PAD), can I return to the plan later?

  • Anyone who wishes to re-enroll on the Pre-Authorized Debit Plan (PAD), your property tax account must be current without any owing amounts. 
  • Re-enrollments will be treated as new applications and therefore, an application form will need to be filled out and a void cheque be provided to the Township (to pad@king.ca

Why doesn't the Township of King follow the City of Toronto's property tax model?

  • As a single tier municipality, Toronto has more flexibility than the Township when it comes to property taxes. The Township must co-ordinate tax collections on behalf of the Regional Municipality of York as well as the Boards of Education and associated remittances have prescribed due dates.
  • The waiving of penalty and interest was an immediate interim step to help those in need as the Township continues to explore options for a property tax relief program. The Township will update residents as new information is available.

Water Bills

Can I defer paying my water bill?

  • The 2020-Q1 (January to March) Water bill will be generated the week of April 20, 2020.  The due date will be extended to Friday, May 29, 2020. Please contact treasury@king.ca or by telephone at 905-833-5321 for more information.​

 Payment methods include:

  • Online Services at www.king.ca​
  • By Cheque, mailed or placed in the Drop–Box at the King Township Municipal Centre at 2585 King Road, King City, ON  L7B 1A1
  • Payments can also be made at your bank or through your bank's website or mobile app. ​​
  • Registration in the Township's pre-authorized payment plan, for which the registration window has been extended to April 15, 2020.

Water meter installations and non-emergency water issues ​

  • New water meter inspections are available through the Township's Building Department for dwellings in an unoccupied stage.
  • Water/Wastewater Operators will not enter occupied dwellings having more than one person in the home at the time of conducting the inspection.

FIRE AND EMERGENCY SERVICES​

  • All emergency services provided by the Township of King Fire & Emergency Services will remain uninterrupted. All public education events have or will be cancelled until April 5th, including school visits and station tours. All non-essential fire prevention activities have also been cancelled or postponed. The Fire Prevention Division will still be responding to requests and/or complaints that involve immediate threat to life. Fire Stations remain closed to the public.​​ 
  • For any questions related to burn permits please contact King Fire and Emergency Services at 

    905-833-2800​​ or by email fire@king.ca​

KING TOWNSHIP PUBLIC LIBRARY​

  • All King Township Library branches are closed until April 6. While library locations are closed, the online library service continues. If you have borrowed library materials, they won't be due back until we reopen and fines will not accumulate during this time.
  • ​More details are available at https://www.king-library.on.ca/

MEETINGS AND EVENTS​

  • All public events scheduled at Township facilities between March 16 and April 5 are cancelled.
  • Community events taking place in Township facilities will also be cancelled during this period.​
  • Effective March 16 to April 5 inclusive, all Township Council and Committee meetings are cancelled.  This includes all Advisory Committees as well as Committee of Adjustment. ​

PARKS, RECREATION AND CULTURE​

  • Due to COVID-19, the Township has closed all playground equipment and amenities, including shade structures and skateboard parks. This equipment cannot be properly sanitized and does not allow for adequate physical distancing in line with Federal and Provincial recommendations. Signage and caution tape is being placed in all King Township parks. ​
  • All March Break camps and programs are cancelled. 
  • All registered programs scheduled until April 6 are cancelled.
  • Affected registrants will be issued a refund or credit. For information on refunds or credits, please phone 905-833-5321 or email  serviceking@king.ca.
  • ​​All King Township facilities are closed until April 6 to coincide with school closures.  All regularly scheduled registered and drop-in programming is cancelled.
  • ​All township facilities are closed until April 6. Affected bookings will be issued a refund or credit. ​
  • Extensions will be automatically applied to annual recreation memberships for time lost due to the closure.​

ROADS AND SIDEWALK MAINTENANCE

  • Road and sidewalk maintenance will continue as usual road, including snow removal, winter maintenance and road, pot hole and sidewalk repairs and maintenance. 

WATER AND WASTEWATER ​

  •  ​​Water quality sampling will continue as per Provincial regulations and water/wastewater emergencies such as breaks and backups will be dealt with immediately. Water/wastewater Operators will not be entering private homes, however they will respond to investigate the municipal infrastructure and advise residents to contact a private plumber for internal investigations. Routine water/wastewater activities will continue. Further inquiries should be directed to Customer Service at 905-833-5321 or serviceking@king.ca. Please note: contact serviceking@king.ca​ or 905-833-5321 to arrange alternate pick-up options for well water test sampling kits.
  • New meter inspections will continue provided the home is in an unoccupied stage for the inspection. Water/wastewater Operators will not be entering private homes.​​  

WASTE COLLECTION​​

  • Yard waste collection starts the week of March 30th, 2020 and will be picked up bi-weekly through to the end of November. ​No changes to the start date, frequency, or duration have been made to this program. There is no limit on the number of containers that can be put out. Residents are able to use rigid open-top containers (i.e. blue boxes) to help alleviate the need for trips to the store for yard waste collection bags. Please have yard waste out to the curb by 7:00 AM on your regularly scheduled collection day. There are some exceptions to collection days due to holidays. ​For information on waste collection days or what material can be accepted, consult the 2020 Waste Collection Calendar.
  • The Township is temporarily increasing the number of accepted garbage containers from two (2) to three (3). We recognize that due to social distancing efforts, many residents are spending more time at home which may contribute to higher than normal amounts of garbage.​ (Additional bag tags can ​still be purchased through Online Services at www.king.ca). ​
  • Residents are reminded that medical masks and gloves are to be put in regular garbage (blue bins with medical waste will NOT be accepted)​.
  • The pick-up of ALL textile donations from homes, partners and the donation bins across Canada have stopped, effective immediately. 
  • Green for Life (GFL) has suspended in-person bin replacement/pick up at their offices until further notice. However, they will continue to provide deliveries curbside if requested (at no additional charge).
  • Solid waste collection and recycling will continue as usual. Inquiries should be directed to Green For Life (GFL) Customer Service at 1-866-421-5625.​​